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Business Profile

Security System Monitors

Alert 360 Home Security

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Alert 360 Home Security's headquarters and its corporate-owned locations. To view all corporate locations, see

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Alert 360 Home Security has 21 locations, listed below.

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    Customer Review Ratings

    4.85

    Average of 1,074 Customer Reviews

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    Review Details

    • Lon P

      Date: 08/21/2025

      Technician called and was on time. He asked a few questions and went straight to work. Fixed our problems. Was friendly Very helpful and answered all our questions.

    • Jamie F

      Date: 08/19/2025

      They are shakedown con artists. Their sensors are defective and after the warranty they want you to pay ****** service call. chronic issues with false alarms that happen mysteriously when Im on vacation. They say they cant turn off horn alarms that they are dispatch only even though they have done it before. Company is a scam stay away from.

    • Navor L

      Date: 08/18/2025

      The service technician was very polite and respectful and did a good job of explaining the work that you did on the security cameras.

    • Melissa L

      Date: 08/18/2025

      Helped change out the battery in our alarm Box. Quick and easy.

    • Pamela M

      Date: 08/15/2025

      We were due an upgrade to our system and the Agent contacted my elderly parents several times. Finally a letter allowed me to respond. The Agent was friendly. Knew exactly where to go to get his work done and the system was complete. Looking forward to keeping Alert 360 system as it is affordable and reliable.

    • Ludivina S

      Date: 08/14/2025

      The technical came August 14 2025 to remplaces batteries and front camera, exelente service. Thank you

    • Linh P

      Date: 08/04/2025

      The technician was good and very helpful for a quick service.

    • Anya J

      Date: 08/04/2025

      The technician came out on Monday August 4th, 2025. The tech replaced batteries and added a motion detector. The tech was professional and courteous.

    • Chalina S

      Date: 08/01/2025

      ******* was experienced, quick, effective and friendly!!! Way to go!! He knew exactly what to do and how to get the job done in a timely manner.

    • George F

      Date: 07/30/2025

      The technician that came to our home was outstanding. He diagnosed and fixed the problem. Friendly and professional. My only reservation with Alert 360 was the root cause of the problem - a power outage unpaired one of our panels from the main panel. When calling the problem into Alert 360 tech support, the *** was unable to re-pair the panel and had to send a technician onsite. That normally results in a trip charge. I dont feel the customer should pay since its their equipment and their install codes (that didnt work). After mentioning possibly looking at other providers, the *** waived the trip charge. But this scenario happens 2 to 3 times per year.

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