Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Condry Auto Sales has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCondry Auto Sales

    Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    109 W Dwain Willis Ave, Vinita, OK 74301-4653
    BBB File Opened:
    1/26/2018
    Business Management
    • Carl Condry
    Contact Information

    Principal

    • Carl Condry

    Customer Contact

    • Pam Condry, OWNER
    • Carl Condry
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/08/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My husband and I purchased a 2009 Buick Enclave in September of this year. We had the vehicle for 3 days and had to return it to him to have repairs done. He has had the car for 6 weeks and had promised this past Monday that he would have it back to us Friday November 4th, today. He now refuses to return the vehicle. We paid $1000.00 cash down payment, he sold us a lemon and he has ignored our calls and texts going days without finding out anything about our car. He promised to waive the first month payment and return the car to us today. Now he says we have to pay 2 monthly payments up front before we can pick our car up. He has lied to us several times about where the car was and what was being done to it. Now he refuses to give us our car that we already paid $1000 cash down payment on. His name is Carl and it is Condry Auto Sales Vinita, Ok
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    The car owner yet agin

    1 star

    07/05/2023

    OK so my car blew up on Saturday the engine I bought it from Carl ****** at his auto lot and the engine blew. I told him this all over the phone. He said he was out of town for the holiday weekend on Sunday morning. He messaged me and said I’m already looking for you a new motor up here and left it at that and I said thank you on Wednesday morning he messages me hey, you need to call me told me on Sunday he wouldn’t be back to town until Thursday. How did he know that the end and would need a new engine ? he told me a faulty car and knew it was faulty because he was looking for an engine before it even looked at the vehicle. and now he won’t give me any of my money back for the car that I don’t want because he sold me a faulty car. ? now I can’t get the car because he won’t let me up there to get it won’t give me my money back for it. This is how Vinita a little car lights screw people and hurt people

    Condry Auto Sales Response

    07/08/2023

    Hello, Mr. Customer. You called me over the weekend on Saturday and told me you had smoke under your hood, your car stopped working automatically, and that it wouldn't start. I've been doing this for 13 years. Usually if there is an indication of smoke under the hood and it won't start one would assume it's a blown motor. Me assuming you neglected  your car and blew your motor I went into action to research what engines were going for in case there was a need for one. I was able to locate one during my vacation. I asked the customer if they thought they blew their motor over phone before my arrival back to work. They said no. The customer has had the vehicle for about half a year and we have GPS stored data that the vehicle has done them very well. The data shows us the vehicle has been driven many miles. This customer is assuming we sold them a faulty vehicle. I do not believe a faulty vehicle would of held up that long. Before we sell vehicles we drive each vehicle about 20-30 miles before sell and we have mechanic shops inspect them for any flaws before. If flaws are detected we fix them before sell. If major issues are found we address them or we dispose of the vehicles never to be sold to the public on our lot. The car we  sold Mr. Customer was in good shape. However it is not our responsibility to service the vehicle once it is sold. Mr customer neglected his vehicle and did not take proper precautions to take care of his vehicle. When I arrived back to my office the vehicle would not start and had water mixed with the oil when I pulled the dip stick. The dip stick displayed a milky white substance. Which is an indication of a neglect and a blown head. We notified the customer immediately by telephone following with a coutesy text message. The customer called us and we relayed the news that they neglected to take proper precautions to maintain their vehicle. We offered to help Mr. Customer by covering half of the cost and repairs and adding the other half on their note because of their good payment history. The customer refused and became angry. The customer then proceeded to threaten me to cause me bodily harm and injury and hospitalize me. They then proceeded with more threats such as law suits and defmation of my character to spread false information about my company to the public. I told the customer this call was unprofessional and eneded the conversation. We had to involve the police in order to not escalate this situation to violence. Because of this Customers out rage I had to send my wife and children home from the dealership. We have gone above and beyond for Mr. Customer. But we do not take threats lightly. And the customer has neglected their vehicle. Because of his behavior there is nothing we can do to help them in anyway shape or form. 

    Customer Response

    07/12/2023

    At this point Carl is lying. There was never smoke coming out from underneath. My hood never said that I said I heard a pop and metal coming out from underneath my car. That is all he assumed that it was the motor because he knew that the motor was bad to begin with, and I only had the car roughly 3 months, just wow Carl ****** is a liar I’ve had had 5 to 10 people come to me and tell me that if you raise enough he’ll he’ll give you your down payment and your cat your money back that you’ve made payments on this is coming from several local people here in the community in Vinita, Oklahoma, where his little car lot rips people off every day I’m sorry, but I’m not gonna let this go. You weren’t gonna screw me like your plan because I have everything in text and I’ve known you since we were in grade school and you turned out just like your grandfather. I hope you’re happy Carl maybe it was your liquid glass in the engine I don’t know I’m not allowed on the property now because you want to act a fool yourself I’m sorry, but I will never recommend your car like anybody ever in my life. I’ll tell him to go to J Hatfields, or dodge or Ford anybody but you

    Local BBB

    BBB Serving Eastern Oklahoma

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.