Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Bi-Mart Corporation has 40 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Bi-Mart Corporation

              220 S Seneca Rd Eugene, OR 97402-2725

            • Bi-Mart Corporation

              12321 NE Halsey St Portland, OR 97230-1926

            • Bi-Mart Corporation

              1077 SE 2nd St Ontario, OR 97914-4311

            • Bi-Mart Corporation

              1649 Plaza Way Walla Walla, WA 99362-4324

            • Bi-Mart Corporation

              1521 Mohawk Blvd Springfield, OR 97477-3355

            Business ProfileBi-Mart Corporation

            Discount Stores
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            220 S Seneca Rd

            Eugene, OR 97402-2725

            Visit Website
            (541) 344-0681

            Customer Reviews

            2.33/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 74

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Bi-Mart Corporation has 40 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Bi-Mart Corporation

                220 S Seneca Rd Eugene, OR 97402-2725

              • Bi-Mart Corporation

                12321 NE Halsey St Portland, OR 97230-1926

              • Bi-Mart Corporation

                1077 SE 2nd St Ontario, OR 97914-4311

              • Bi-Mart Corporation

                1649 Plaza Way Walla Walla, WA 99362-4324

              • Bi-Mart Corporation

                1521 Mohawk Blvd Springfield, OR 97477-3355

              Headquarters
              220 S Seneca Rd, Eugene, OR 97402-2725
              BBB File Opened:
              1/1/1980
              Years in Business:
              74
              Business Started:
              1/1/1950
              Business Started Locally:
              1/1/1950
              Business Incorporated:
              5/17/1988
              Type of Entity:
              Corporation
              Alternate Business Name
              • Bi-Mart
              • Bi Mart 661
              • Bi-mart Optometry
              • Bi-mart 651
              • Bi-mart 645
              • Bi-mart 643
              • Bi-mart 614
              • Bi-mart 613
              • Bi Mart Pharmacy 652
              • Bi Mart Pharmacy
              • Bi-mart Pharmacies
              • Bi Mart 640
              • Bi-Mart Health Solutions
              • Bi-Mart Department Store
              Business Management
              • Mr. Todd Watson, President
              Contact Information

              Principal

              • Mr. Todd Watson, President
              Additional Contact Information

              Fax Numbers

              • (800) 333-8967
                Primary Fax
              • (541) 726-1947
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              6 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/18/2024

              Complaint Type:
              Product Issues
              Status:
              Resolved
              I purchased fishing lures that were of a brand that I normally purchase and use. However the ones that I purchased from this bimart were of way lesser quality than I am used to. So I decided to return them. However when I came in to return them, I was told that I was ridiculous and essentially dumb for trying to return them. Because they couldn't be resold, and nothing was wrong with them in their opinion. It was manager ****** and csm manager ******* of the bimart in corvallis, ******. They made fun of me, were rude, demeaning, took pictures of myself and of the packaging, etc. It was an appalling experience. In the return policy it states I can return the items for not being satisfied. So I was trying to do so. These folk in management positions should be demoted or fired for the way they treated me. And I'm someone that WAS a regular customer to this location. Never again!
              Read More
              Read 5 More Complaints

              Customer Reviews

              3 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Robert P

              03/05/2024

              Lost my cell phone at the ********* ********** location on 03/05/2024 Right before noon time and almost had to get police involved to get it back custom service was extremely rude .I am almost 56 years old and a bi Mart member for years this treatment is not acceptable and she should be fired.

              Bi-Mart Corporation Response

              03/06/2024

              Dear ******, 

              Thank you for letting us know about this situation at our ********* Bi-Mart location. Our goal at Bi-Mart is provide our customers with a high level of customer service and I'm sorry to hear that you didn't receive that. I have passed your feedback on to the proper people for review and handling. I have also been informed you were able to speak with, and resolve this situation with our District Manager. 

              We again thank you for bringing this to our attention, and do hope you will be a continued customer of **********************. 

              Well Wishes!

              Read 2 More Customer Reviews

              Local BBB

              BBB Great West + Pacific

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.