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Find a Location

Emerald Valley Towing has 1 locations, listed below.

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    Business ProfileforEmerald Valley Towing

    Towing Company
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.75/5stars

    Average of 16 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/20/2023

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Emerald Valley Towing provides towing business services. Including roadside assistance, high end transport, and impounding. 

    Products & Services

    automobile roadside assistance, car locksmith, towing company

    Business Details

    Location of This Business
    3980 W 12th Ave, Eugene, OR 97402-2908
    BBB File Opened:
    3/6/2007
    Years in Business:
    14
    Business Started:
    4/8/2010
    Business Started Locally:
    9/1/1999
    Business Incorporated:
    4/8/2010
    Accredited Since:
    6/20/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • EV Towing LLC
    Hours of Operation

    Primary

    M:
    Open 24 Hours
    T:
    Open 24 Hours
    W:
    Open 24 Hours
    Th:
    Open 24 Hours
    F:
    Open 24 Hours
    Sa:
    Open 24 Hours
    Su:
    Open 24 Hours
    Business Management
    • Mr. James L Husk, Member
    • Ms. Amber R Husk, Owner
    Contact Information

    Principal

    • Mr. James L Husk, Member
    • Ms. Amber R Husk, Owner

    Customer Contact

    • Ms. Amber R Husk, Owner
    Additional Contact Information

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/31/2023

    Complaint Type:
    Product Issues
    Status:
    Resolved
    Unfortunately I had my car towed through this company. I am now being accused of things I did not say. I didnt react well to my car being towed and I asked the company for their attorney information. I had just spent my day in court going through litigation against my abuser. I do not recollect how my parking pass got knocked down. I did record myself getting possession of my vehicle and getting into my vehicle then locating the pass. I was upset and crying already going through a humiliating misogynistic experience in court admitting to the things my abuser did to me, then the following day finding out my car was towed. I understand everyone has problems. I wasnt in the best place to respond to $390 tow. The only vehicle my little girls and I have to get around. We dont have family around here or anyone to help us at all in the world. Its just the 3 of us. I would have loved some compassion from this company. I take accountability for being angry and my reaction. Im not in a good place to react to my car being towed, with video proof of the parking pass located in the vehicle, and the recorded phone calls that I have from this event. Ive been seeking asylum from my abuser, this is my safe place- my car being towed was hurtful. I spent the whole day in a court deposition, fighting for Justice, and I was exhausted getting home from ********. Accidents happen. It doesnt hurt to be kind when you can clearly see someone else is hurting already. The company then accused ME of saying that I will *** you and youre stealing my car. Again I asked for their attorney information which I am allowed to do. I have video footage of these phone calls as I have ring cameras throughout my home- I did not say that verbiage. Im not someone who causes problems or goes out of my way to try punish others. I can private all pictures, emails, footage, video recordings etc. Their reason on my receipt is that permit was not in vehicle when it in fact was inside the vehicle.
    Read More

    Customer Reviews

    16 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Garrett F

    5 stars

    05/23/2024

    Took less time for driver to arrive, very quick and polite. Would recommend the eugene ****** branch to others

    Local BBB

    BBB Great West + Pacific

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