Business ProfileforToyota of Gladstone

Resolution requested: $3,000 discount and a complimentary extended service protection, the *** Platinum, for a RAV4 Hybrid bought on 12/31/2023. Deal# *****. Please see issues below.1.No official offering price invoice from Toyota of Gladstone for RAV4 Hybrid.On 12/31/23, I signed paperwork listing the options and itemized charges that were added to the ***** but this documentation was not included in the purchase agreement I received from Toyota of Gladstone and manager ************************* said it doesnt exist. Possible violation of Oregon statute ORS ******* (1)(u) 137-020-0050 Motor Vehicle Advertising. 2.****** Toyota advertised the car, same ***, for less than I paid at Toyota of Gladstone.On 1/2/24, ****** Toyota was advertising the exact car that I had previously purchased on 12/31/23 for a lower price than what I paid Toyota of Gladstone. I presented a copy of the RAV4 Hybrid advertisement from the ****** Toyota of Hermiston website to *************************, Sales manager at Toyota of Gladstone on 1/2/24 who said he would discount the price of the car. Emails have been exchanged, but no action has been taken by Toyota of Gladstone and this situation is still unresolved as of today. I sent follow-up emails to *****************************, General Manager, on 3/1/24 and talked on the phone with ************************* on 3/2/24. 3. Toyota of Gladstone made false statements regarding the location of the RAV4 Hybrid, including on the day of the purchase and several days thereafter.The vehicle was not at **************** as stated multiple times on 12/31. I researched the *** and discovered this exact car was still listed for sale at ****** Toyota of Hermiston two days after I purchased it. 4.The RAV4 Hybrid was dirty when it was delivered to me at Toyota of Gladstone.Food crumbs, bacon, and sesame seeds were on the drivers side floor and I am concerned about how the car was driven during the 200 mile journey before I took possession. Thus, requesting extended service protection.