Business ProfileforCaveman Security

I hired Caveman Technology Group LLC for security at my business location. A new security system was recommended at my gate entrance. An original installer came and showed a variety of systems and informed me that I would be given quotes/prices. He never returned. Another installer, *****, arrived on 9/23/23 and installed a Video Intercom and no prices or quotes were discussed with me by the owner, *****. On 9/25/23, I received an Invoice for $8402.74 and with the cost of the Video Intercom at $6485.00. I was extremely overwhelmed and reached out to ***** and did not get a response. I was informed by ***** on 12/7/23 that the Video Intercom cost $449.95 and that ***** said to him, "Let's see if she falls for it." I paid the invoice thinking that this was required and believed in ***** and his company's honesty and integrity. He has billed me multiple times with bills exceeding $2000 by consisting over quoting supplies, and hours of labors worked. I canceled his services on 11/9/23 to end billing cycle 12/8/23 and informed him to stop recurring payments starting 12/9/23 or I would contact the credit card as advised to dispute the payment and stop all recurring payments. He responded that he would not make a payment on 12/9/23 although he did and I was required to dispute the transaction. In addition, my gate would not open on 10/8/23 and I was stranded at my house. I had appointments and had planned to go to church. I reached out to ***** and ***** and ***** did not respond to numerous phone calls or texts. ***** came out to the house and fixed the problem. ***** informed ***** that he needed to turn his phone off on weekends and that customers were "too needy." He did not have a surge protector place on my security box which fried my system and was never working despite me being responsible for $129/month for home security. **************************** is negligent with responding, and is fraud with expenses of equipment. He tried to tell me I was leasing.