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Find a Location

Jim Sigel Automotive Center has 1 locations, listed below.

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    Business ProfileforJim Sigel Automotive Center

    Used Car Dealers

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1126 NW Morgan Ln, Grants Pass, OR 97526
    BBB File Opened:
    5/15/2000
    Years in Business:
    55
    Business Started:
    1/1/1969
    Business Started Locally:
    1/1/1969
    Business Incorporated:
    7/20/1993
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Jim Sigel Chevrolet
    • Jim Sigel Chevrolet-Honda
    • Jim Sigel Honda
    • Jim Sigel Enterprises Inc
    • Jim Sigel Import Auto Center
    Business Management
    • Mr. Jim Siegel, President
    • Mr. Mike Hoglen, General Mgr
    Contact Information

    Principal

    • Mr. Jim Siegel, President

    Customer Contact

    • Mr. Jim Siegel, President
    Additional Contact Information

    Fax Numbers

    • (541) 476-8325
      Primary Fax

    Phone Numbers

    Website Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/11/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    In October I traded in my 2020 ***** Colorado for something that had more seating. I was offered a 2019 ****** Pathfinder which at the time felt like a perfect option, but after transporting my grandchildren several times I realized it was to small and my granddaughters had to crawl over the seats to get into the third row as the seats would not move forward with car seats in them. I also have had it back in the dealership.several times for noise/rattling coming from the front of the car which they couldn't find anything wrong. So due to the ****** not meeting my needs as far as seating because I don't feel.comfortable with my granddaughters having to climb over seats to get to their seat, what would happen in an accident? I went to another dealership to try and trade it in, but was told I wouldn't be able to trade it in for full value as it had some precious damage due to an accident! I was not informed of this upon purchasing the vehicle which I find deceptive! I have a copy of the Car Facts report stating when the damage occurred and what parts of the vehicle were damaged (left front, right front and right rear). I have messaged the salesman that sold me the car and was told he was not aware of an accident which I don't see how that is possible when it was reported to DMV. No resolution is being offered and when I told the salesman that I feel.like specific information about the vehicle was withheld because the chance of selling it with that damage history. I told him how this was really upsetting all he said was me too and how he was disappointed in my message. I want something done to make this right! I don't feel safe transporting my grandchildren in a vehicle that has been damaged on 3 different key places on the vehicle! I am even concerned when I drive it now, but I don't have a choice because I need to be able to get to and from work.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Daniel K.

    1 star

    10/28/2022

    I bought a used 2016 Honda Civic from *** Sigel in July of 2020. When going over paperwork and talking to a salesman he showed me a carfax report on the car. No problems. No Wrecks. Great. I bought the car. Two years later I sold the car because we were moving to ******. The people buying the car ran their own carfax report and it showed medium to extensive damage to left front and side in a 2019 crash. They personally showed me the report. I know for a fact this dealership is showing falsified carfax reports that cover up previous damage to the cars they are selling. Not only was that 2019 accident on the new buyers report but our wreck in 2021 when someone backed into us, crushing the door and shattering the glass, was NOT on their report. *** Sigel did the repairs for us - like $2400. So i'm convinced they are fraudulently selling cars with false carfax reports but also committing insurance fraud by collecting money from insurance companies and not reporting it. This has been bugging me for a couple of months now until I just thought it was so wrong i had to tell someone. ********

    Local BBB

    BBB Great West + Pacific

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