Business ProfileforLithia Chrysler Jeep Dodge of Klamath Falls

In January 2023 I was in a at fault accident and brought my car to this service center where I also purchased the car. I have a 2021 Jeep grand Cherokee L . A rim and alignment was fixed and replaced initially. I was given back the car and it still had a loud popping noise when veering to the left. From ************* I kept bringing the car back to the service center regarding the noice and was told they didnt hear anything. On 7/17/23 I finally drove with a mechanic and he finally heard the noise and the car was put back in the shop. *************** it was back and forth why the car was not completed(way more to the story not enough characters to write)I was finally told that because of employee issues and the tool to fix the car was taken by the ex employee they could no longer work on my car and I needed to come pick it up. When I arrive on 7/14/24 to pick up my car. The guy working goes to retrieve my vechical and it is completely dead. After a few attempts they finally get it charged. We waited for a hour for it to charge and then after a year I finally get to see my car. I looked like it had been sitting in a junkyard. I was under the impression it had been recently worked on but it looked like it sat for at least 6 months. Cobwebs, layer of dust in and out , bird ****, sap, black lining on outside of car was sun/weather damaged from sitting to long in the back lot, no mats were used inside, then we open the hood and the fabric in the hood paneling looked like a rodent/small animal had been living inside of it for awhile damaging the engine compartment. Engine cover was missing, possible wire and part damage from the animal that had been living in the hood while the car I was led to believe being worked on actually sat in the backlot for at least 6 months. I do not trust them to touch the car anymore and do not feel safe driving this car. I would like to find a solution to rectify my damages.