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Find a Location

MotoHorn has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • MotoHorn

      2709 N Hayden Island Dr Ste 809689 Portland, OR 97217-8254

    • MotoHorn

      11923 NE Sumner St Portland, OR 97220

    Business ProfileforMotoHorn

    Auto Customizations
    Multi Location Business

    Current Alerts For This Business

    Pattern of Complaint:
    On December 4, 2023, BBB recognized a pattern of complaints and negative customer reviews from consumers regarding product and customer service issues. Consumers allege the horns are not as loud as advertised, are plastic instead of metal and are difficult to install or cannot be installed on some motorcycle brands.  Consumers also allege customer service can only be contacted through email.  In addition, although the company advertises a location in Portland, Oregon and a photo of an American flag on the website, the company may be located in Estonia.
    Alert:
    On December 4, 2023, Better Business Bureau opened an investigation into MotoHorn and found it does not have a business registration with Oregon Secretary of State to conduct business in Oregon. According to the United States Patent and Trademark Office, BBB found a trademark registration for MotoHorn which is registered by eCommerce Marketing OU in Jogeva, Estonia. The advertised address on https://motohorn.com/, Hayden Island in Portland Oregon, appears to belong to a freight forwarding company. BBB cannot locate a physical location for MotoHorn the State of Oregon. BBB has reached out to MotoHorn for more information. To date, BBB has not received a response. 

    At-a-glance

    Customer Reviews

    1.74/5stars

    Average of 34 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    MotoHorn has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • MotoHorn

        2709 N Hayden Island Dr Ste 809689 Portland, OR 97217-8254

      • MotoHorn

        11923 NE Sumner St Portland, OR 97220

      Location of This Business
      2709 N Hayden Island Dr Ste 809689, Portland, OR 97217-8254
      BBB File Opened:
      4/8/2021
      Years in Business:
      6
      Business Started:
      4/3/2018

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/11/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I purchased this dual action supposedly because it was supposed to sound like an air train horn and I received one that says 500 and another with 400. This product does not sound like a train horn. The advertisements sound way different from what I was sold. The fact that I have been sold a product that was falsely advertised, it's dishonest, nasty and you false sell a product that clearly DOES NOT sound like in ur advertisements disgust me! I want a full refund immediately. Or my next option is to pursue further action. It's beyond dishonest and comes no where near sounding like a train air horn. Your advertisement is waaaay wrong. I DO NOT RECOMMEND ANYONE TO BUY THIS PRODUCT! Please refund me immediately.

      Customer Reviews

      34 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Paul P

      1 star

      07/11/2024

      Dual track horn did not work as advertised, not as loud as advertised, cheap plastic, I requested a refund and purchased a life time warranty and the refuse to honor what's outlined in their warranty rules !!

      Local BBB

      BBB Great West + Pacific

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