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Find a Location

Kempton's Vehicle Maintenance has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforKempton's Vehicle Maintenance

    Auto Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    9800 SE McBrod Ave, Portland, OR 97222
    BBB File Opened:
    1/22/1998
    Years in Business:
    32
    Business Started:
    1/1/1992
    Business Started Locally:
    1/1/1992
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • K M V
    Business Management
    • Mr. Brian Kempton, Owner
    Contact Information

    Principal

    • Mr. Brian Kempton, Owner

    Customer Contact

    • Mr. Brian Kempton, Owner

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/27/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On 4/13/2022 I had some maintenance done to my cadillac escalade ext. A few days later I noticed that I had leaked some fluid and my check engine light came on. I took it to autozone to get a check engine reading and it showed more various issues that wasn't wrong before i had it worked on by them. I then contacted ******* and told him that my check engine light came on and I'm leaking fluid and my vehicle didn't have these problems before I Iet you guys work on my truck. After a couple of days of trying to get ahold of them I finally took it to them on 4/19/2022. After a couple of days of not hearing from them I called and started to get the run around. A couple days after that I called only to be cursed at and told "I cant pull parts out of my a** and you can come get your car " then ******************* the phone up in my face. I talked with ******* briefly via text but felt like I was still getting the run around. On 4/25/2022 I contacted them again only to get more of the same rude treatment and the phone hung up in my face again. On 4/27/2022 I contacted them again and was told that they were going" to give me a hose and have somebody else put it on". At this point I decided to just go get my car because I'm fearful that they might damage it more. I don't think it's fair to treat someone in this manner just because they don't want to fix the damages they have done and as ***** said "it's going to be in the thousands to fix". I think that they should be held accountable for their mistakes and not damage a customer's ******************** and not fix it.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jenna L

    1 star

    06/20/2023

    Thieves!! Wouldnt recommend to my enemy! When I got my vehicle back, all 4 of my tires had been swapped out with 4 extremely bald mismatching tires, WHAT A JOKE, not to mention theyre rude as hell!

    Local BBB

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