Business ProfileforZoom Care

One of the worst "billing/medical" experiences. I want to be able to share my invoices on here to show how they obviously recoded things to move numbers around. There is not an option to do so. Essentially Zoomcare billing team recoded my invoice a couple of times to the point of trying to confuse me. I paid my Med Cost of $32 before I left my appointment. I receive my invoice and that same $32 was added back into my total amount owed. Initially the total for my visit was $674.96, To date I have made:4 payments of $125 = $500 1 payment of $100 = $100 1 payment of $32= $32 total = $632 I also received a $***** adjustment (credit) which should have been added into my total amount paid. 632 + ***** = $707.41 total amount of credit & payments to be applied toward my $674.96 total.I am owed money.....Their billing team is trained to stonewall you, I asked to speak to a supervisor and the billing associate with an argumentative tone said that they do not do that.....It doesn't really surprise me how awful these companies are but this company should be audited. Some of Zoomcare's patients have formal education and the know how to read when a bill is being shifted around. If I can escalate this to a BBB Specialist I would like to do so. This has been a very difficult experience.