Share
Business ProfileforEasyHaul.com LLC
At-a-glance
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- 6807 NE 79th Ct Ste B, Portland, OR 97218
- BBB File Opened:
- 12/3/2019
- Years in Business:
- 11
- Business Started:
- 2/1/2013
- Business Incorporated:
- 10/15/2012
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Hours of Operation
Primary
- M:
- 6:00 AM - 4:00 PM
- T:
- 6:00 AM - 4:00 PM
- W:
- 6:00 AM - 4:00 PM
- Th:
- 6:00 AM - 4:00 PM
- F:
- 6:00 AM - 4:00 PM
- Sa:
- 6:00 AM - 4:00 PM
- Su:
- 6:00 AM - 4:00 PM
- Business Management
- Mr. Tim Mikhalov, Manager
- Mr. Yury Strachuk, Managing Owner
- Luba Kaptur, Vice President of Operations
- Contact Information
Principal
- Mr. Yury Strachuk, Managing Owner
Customer Contact
- Mr. Tim Mikhalov, Manager
- Additional Contact Information
Fax Numbers
- (888) 436-5265Other Fax
Phone Numbers
- (360) 776-3596Other Phone
- (888) 436-5265
Customer Complaints
10 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
06/21/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Customer Reviews
4 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Javlon I
09/18/2023
EasyHaul.com LLC Response
09/19/2023
Dear BBB,
Thank you for the opportunity to correct the facts regarding Mr. ********* complaint regarding the delivery of the vehicle he purchased DAMAGED from Copart auto auctions.
Mr. ********* damaged vehicle was assigned to AP LOGISTICS OF ** LLC for pick up on the 6th and delivery on the 7th. On the 8th, the driver advised us that his truck had broken down and that he will need to leave this vehicle at a parking lot in *********, ** 28273.
Mr. ******* was notified of this right away (by both the driver and ********) + was provided the address to be able to meet the driver and arrange towing from there + offered a partial refund. Mr. ******* adamantly refused, stating that the vehicle might have issues, he's not willing to accept liability, etc. (of his own vehicle).
As there were no other available drivers that day/or over weekend, the vehicle was picked up and delivered from that parking lot on 9/12. Mr. ******* was well aware of the situation, bought a vehicle with front end damage, and was also provided the insurance information in order to file a claim. Mr. ******* was advised that all necessary information would be provided to the insurance company once/if they requested it after he filed a claim.
Pursuant to our Terms & ***************************** Agreement, and Dispute Resolution Process which Mr. ******* accepted/agreed to on 9/05/23 (including the verbiage about offloading, change of locations, cancellation, etc.).
We have worked + provide with Mr. ******* with all the tools necessary to deliver the vehicle and also all information to file a claim.
Thank you.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.