Business ProfileforSuite Dog Daze LLC

My puppy experienced three incidents at this boarding kennel facility. The first was when my puppy showed symptoms of kennel cough and was quarantined for only 24 hours, 2-14 days is usually the protocol. However, the dog was later found to be sick, four days after they originally notified me of his symptoms and was already sick the day of pick up. The second incident involved my puppy taking a toy from another dog and that dog bit my puppy, which was never communicated to me until the day I picked him up and seen the wounds. **** blamed the staff for not being trained and not notifying me of the bites. The third incident involved my puppy allegedly biting an employee, which was not communicated to me until the day after picking up my puppy? This should have been communicated immediately! The stories I've heard are very inconsistent and keep changing. The day after coming home, the puppy's symptoms worsened, and he was taken to the vet and animal hospital for emergency care. The vets agreed that the stories are inconsistent, and that dog should have been quarantined for at least two days; he was diagnosed with kennel cough/pneumonia. The facility is liable for providing proper care and treatment to the pets in their care and should be required to communicate critical issues, but they have zero accountability and poor communication. ABSOLUTELY DO NOT COME HERE IF THIS IS THE FIRST TIME BOARDING YOUR FAMILY PET. Pay more at another facility and get better quality care. (ALSO ON YELP)