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Business Profile

New Car Dealers

Dave Morton Auto Sales

This business is NOT BBB Accredited.

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2 Customer Reviews

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  • Leslie J

    11/12/2022

    I bought a 2013 Jeep Cherokee from this business on September 23, 2022. When I test drive the car, the engine light was on. I was later told, when they looked at it, it was just due to gas cap not being put on right. They cleared the code so the light went off. The car seemed ok and I bought it, as is. Not even a week of purchasing the jeep, the engine light came on again. When I had it checked it was because of the oil pressure sensor. I had to take the car to my mechanic. $250 later I got my car back only for the engine light to come on again four days later, same code. I made another appt with my mechanic and in the same day I made the appt, I went to start my jeep and it would not turn on at all. My mechanic said to take it to Jeep for them to look at. What they had to tell me is $7000 worth of bad. The wrong power steering fluid was put in which can cause serious damage. Their is a significant oil leak, oil coolant leak as well as Freon leak. The car wasnt starting because of a loose connection. Also found that there were 3 factory safety recalls needing to be done. I went to the dealer to pick up my plates and registration. I was in my other car as the jeep is STILL in the shop. He asked thats not the vehicle you bought right? I said No. its in the shop for the second time. He replied with nothing but an ok. I will NEVER buy a car from this business again and neither should you.

  • Miles D

    09/14/2022

    This company sold me a car with a loud engine and told me that they would work with me on the repair. They said to go to their mechanic, capital transmission and I did. The mechanic was not a good liar and you can read him like an open book. He said there was nothing he can do so now I have to take my car to a real mechanic and a real honest person that I know and that I know will do right by me. It will most likely be expensive and that is exactly why they dodged helping me on the repair.

    Dave Morton Auto Sales Response

    09/16/2022

    Customer stated a slight vibration in the front of the vehicle, We authorized A shop (We dont have a mechanic shop of our own) Capitol Transmission. Reputable business in Salem checked it out and said he couldnt find anything out of the normal. Said the 4 cyl motors in those vehicles have a bit of vibration from the factory, all of the motor mounts checked out and had no visible wear or damage. We had told the shop to just fix whatever it was and there was nothing found. Furthermore we have not heard anything else from the customer until now. also customer signed a paper to the effect they had the opportunity to take the vehicle on any length of test drive they liked and they had the opportunity to have a pre purchase vehicle inspection done, (they did not do) . We are very fair, these are used cars and communication is key. Have a nice day

Customer Review Rating

1/5

Average of 2 Customer Reviews

Contact Information

270 Lancaster Dr SE

Salem, OR 97317

Visit Website
(503) 589-0089

BBB Rating & Accreditation

A

This business is not BBB Accredited

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Years in Business: 30

Customer Reviews are not used in the calculation of BBB Rating

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