Business ProfileforPrecision Countertops Inc

We purchased Granite Countertops through *********** Precision Countertops was the company that installed our countertops, before the installation was complete, we noticed that the countertops were starting to stain, we contacted ********** the ******************* where we purchased the countertops and were sold a 10 to 15 year manufacture seal, and were told that the issue was with the seal and to contact the installation company, I opened a service ticket with them, was told that someone would call me back which never happened, they finally returned to finish the installation and when I spoke to the install tech he said that he would reseal the countertops and everything would be fine, he did what he said and resealed the countertops with Granite Gold Granite sealer but we still were getting stains on the countertops, after several phone calls & months of waiting they finally in December of 2023 they sent someone out to check the countertops & found that they were defective & that they would report the issue to Dal-Tile out of ***** who is the manufacture of the stone, Dal-Tile sent us some granite treatment that should stripe the seal & remove the stains but after two applications it did nothing. I called Precision Countertops again & they turned it over to Dal-Tile again, I spoke to a *********************** with Dal-Tile who said this was a warranty issue and would be in contact with me on what the next steps would be, well a few weeks went by again & after ******************* she finally came back & said because of the product that Precision Countertops applied to the counters it voided the warranty and to contact ************************* which I have contacted both companies. Because this was installed by Precision Countertops I was told by ********** to contact Precision countertops again, so I did and spoke to ****** she said she had turned this over to their warranty department because they applied and recommended the product the voided the warranty with Dal-Tile.