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Find a Location

Wilsonville Subaru has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforWilsonville Subaru

    New Car Dealers

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Wilsonville Subaru offers the sale of new and used automobiles, auto repairs, and auto maintenance services.

    Products & Services

    New and Used Vehicle Sales, Repairs, Parts

    Business Details

    Location of This Business
    9200 SW Bailey St, Wilsonville, OR 97070-9783
    BBB File Opened:
    12/13/2016
    Years in Business:
    8
    Business Started:
    11/23/2015
    Business Incorporated:
    2/9/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Wilsonville S LLC
    Hours of Operation

    Primary

    M:
    9:00 AM - 8:00 PM
    T:
    9:00 AM - 8:00 PM
    W:
    9:00 AM - 8:00 PM
    Th:
    9:00 AM - 8:00 PM
    F:
    9:00 AM - 8:00 PM
    Sa:
    9:00 AM - 8:00 PM
    Su:
    10:00 AM - 6:00 PM
    Business Management
    • Mr. Ron Owens, General Manager
    • Mr. Kuldeep Billan, Managing Member
    Contact Information

    Principal

    • Mr. Kuldeep Billan, Managing Member

    Customer Contact

    • Mr. Ron Owens, General Manager
    Additional Contact Information

    Phone Numbers

    Website Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/24/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    There's such laws that protect buyers that require the seller to infirm buyers of problems. My car I purchased had and has a parasitic drain that was clearly well known prior to the dealership selling me the car. Disclosure of Material Nonconformities requires the dealership to inform the buyer of known issuea with any vehicle prior to sale. Prior to agreeing I made it known and in writing that I wanted the battery issue looked into and that was never done. Nothing else negates your responsibility to inform customers of known issues. You treat customers great until you take their money and then you treat them like they're annoyances when all someone is trying to do is make right a wrong done by the dealership. You can't wash your hands on something we had a legal agreement on in writing. I will be getting my car fixed and may be filing suit thereafter. I would appreciate Wilsonville Subaru or ****** who they contract with stand by their word to don't things right and rebuild their integrity. I expect what was started be finished that they determine the issue of the parasitic draw which clearly began prior to sale. I expect not to be treated like an a annoyance because I know I'm a great person with a great heart and true integrity. Stand by your word and fix the battery issue. This is my last request for you to follow through with what was in the contract.In ******** terms Wilsonville Subaru knowingly sold me a vehicle without disclosing the known issue and failed to fulfill their word as we had on paper in writing and agreed upon with the salesperson who conveniently for then no longer works there.

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Scott F

    2 stars

    12/31/2023

    I brought my 2013 Subaru Outback in with a check engine light on, needed a thermostat, which they fixed. They sent me an inspection report that stated that repairs requiring immediate attention included: A ball joint ($675) and they recommended struts be replaced at the same time. They based the ball joint recommendation on a noise they heard while driving it into the shop and the struts ($1275) based on mileage. If they would have actually looked they would have seen that the struts are only 2 years old (car drives great by the way). So they recommended $2100 in unnecessary service. In addition they put, under needs attention now, an air filter and cabin air filer, and again if they would have actually looked they would have seen that these too were recently replaced. They recommended more than $2200 in service that did not need to be done, they obviously didn't even look before making the recommendations, and these items were on the inspection report as urgently needed to be done (marked in red). They told me the details when I called and asked but looking at the approval list you get in email it appeared by car would fall apart if I did not immediately do all of their recommended service. To me it appears as though this is a service department trying to take advantage of people who don't understand cars, they are deceptive practices for sure bordering on fraud.

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

    BBB reports on known marketplace practices.

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