Business ProfileforJPM Towing

On Tuesday of September 27th,2022 my car was towed out the the parking lot for **********************, Allentown PA ********* before 6:40am. I woke and saw my car was not there and immediately called The ************ number listed on the sign in front of the parking lot. There was no answer from the time of 7:15am-8:15am. I was unable to go go to work and had to call out. As a result I took an Uber to the tow truck location listed online when you ****** search, “JPM Towing Allentown, PA”. When I searched the location of the Tow truck company online and the only location that came up via internet search was 351 S Route 100 Allentown, Pa 18106-9212. The location listed on several websites was incorrect and led me to a trucking company warehouse. After calling the x6580 number listed on the sign, and still getting no answer despite it being listed as a 24/7 hour service. As a result of being sent to the wrong location, I searched the ***** phone number and a tow truck company referred to as “********* ******” appeared. In total I spent $57.96 in **** fare traveling to the JPM location listed originally to the “********* ******” location listed from the phone number search. When I arrived at the ******* ****** location listed as **** ***** ****, Allentown, PA, *****, I did not see a sign for ******* ****** in the ***** building. Yet I did see a JPM sign on the plaza building sign, however no building unit corresponding to JPM AT THE 1701 Union location. In my failed attempts to get in contact with JPM, I also tried contacting ******* *******(Real Estate VP of ***** Properties) and left a few voicemails before getting touch. I was told by ******* that the x**** number I was dialing was not linked to JPM despite the voicemail prompting to leave a message for tow inquiries at JPM. ******* then instructed me to call a man named ***** at ********** due to none of my attempted phone calls or voicemails being received by *****. After calling ***** I was told I would be able to retrieve my car at 10:00am when he arrived on site. Once ***** arrived I was denied any credit/debit card use to pay the tow storage fee and was required to pay in cash. After paying in cash $250 I was told by ***** of JPM Towing, that I would receive a receipt via text. However I didn’t receive any receipt of the transaction by the end of the day on 9/27/22. I then followed up with ***** of JPM Towing on 10/1/22, 10/4/22, and 10/5/22 and was told I would receive a receipt via text, yet still have been denied my proof payment from 9/27/22 when I retrieved my vehicle.