Convenience Store
Centerpoint Convenience StoreThis business is NOT BBB Accredited.
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Complaint Details
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Initial Complaint
11/04/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On 11-2-2022 I went to Centerpoint Convenience store at 541 State st in Baden PA at approx 4:15 P.M to purchase lottery tickets. I had to cash in 2 tickets from a previous tickets and purchase more powerball tickets with the powerplay/ I wanted to I explained to the man working at the counter what I wanted to purchase and asked if he understood what I wanted. I did that because he did not speak English very well. I had asked for the powerplay with the ticket. He said he did understand, He printed the tickets and the powerplay was not on the ticket . I asked for them to be reprinted . He was willing to do so, but another lady came over and asked what was going on. I explained to her the situation. My husband tried as well to explain the situation. She then made the male worker leave the area and proceeded to tell us she was not going to do that or refund our money because we were getting loud She said we had to call the lottery . She said that we needed to leave the store and never come back. I told her that we were not loud yet only upset because we we our $44.00 I did try to call the lottery when I got home but they were closed for the day.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.