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Find a Location

Deiter Bros. Heating Cooling Energy has 1 locations, listed below.

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    Business ProfileforDeiter Bros. Heating Cooling Energy

    Fuel Oil
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 29 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/27/1990

    Years in Business: 95

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Deiter Bros. is a family business in Bethlehem PA that has offered Home Heating Oil Delivery in the Lehigh Valley since 1929. In 2010, Deiter Bros. began offering Propane Delivery Service to Bethlehem PA, Allentown PA, and the surrounding Lehigh Valley as well as parts of New Jersey.

    Business Details

    Location of This Business
    1226 Stefko Blvd, Bethlehem, PA 18017-6624
    BBB File Opened:
    3/1/1976
    Years in Business:
    95
    Business Started:
    1/1/1929
    Business Incorporated:
    7/1/1971
    Accredited Since:
    9/27/1990
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of PA000736 for this business, issued by Office of the Attorney General-PA

    These agencies may include:

    Office of the Attorney General-PA

    Strawberry Square, 14th Floor

    Harrisburg PA 17120

    (800) 441-2555

    http://www.attorneygeneral.gov

    Type of Entity:
    Corporation
    Business Management
    • Mr. James Deiter, President
    Contact Information

    Principal

    • Mr. James Deiter, President

    Customer Contact

    • Mr. James Deiter, President
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/27/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Called Deiter Bros in December for some heating problems that I was having. *********************, Bethlehem, PA *********, ************** Dec 30 - Came out replaced the Capacitor $310.00 Tech told me that he could not get the unit to go back on so I would need to continue to use aux heat until it warms up outside. Dec electric bill $818.00 Unit still did not work. Jan 6th: Came out again - Supposedly had to rewire the ****, outside at handler & downstairs heat pump. This did not happen as I have a **** camera & he did not rewire anything. $407.00 Heat still using aux heat & the unit did not get fixed. Jan 27th: Came out again Tech now says that I have a leak in the hose & needs to drain the whole system & do a leak search for $224 & then adding back all the necessary refrigerant after leak is found is $134 a pound of refrigerant. Jan electric $1100.00 None of these were the issues. Never did Deiter Bros ask me about my warranty. Called ******** ******** (warranty) spoke to them about the issue as I already spent a great deal of money with no resolution. They asked me about Deiter brothers as they installed the unit. I told them that they are not a reputable company as I had them out 3 times and each time it is a new issue. They continued to charge me even though it was never fixed and they kept pushing the Preventative maintenance. They just kept raking in the money. ******** ******** recommended I call *** ******* ,*** * **** ***, Alburtis, PA *****, (**** ******** I did ask ******** ******** to take Deiter Bros. off their recommended vendor listing as I would not want anyone else having to have to go through all those issues and expenses. *** ******* came out right away and diagnosed the issue as the valve from the handler that goes into the house was blocked. The part would need to be ordered, (it was covered on the warranty) & I would only have to cover the labor and any refrigerant. Was fixed and paid another $1250.00 
    Read More

    Customer Reviews

    29 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lorraine S

    5 stars

    05/21/2024

    Annual maintenance with **** S was very thorough! A nice conscious young man!

    Deiter Bros. Heating Cooling Energy Response

    05/25/2024

    Thanks for the great review! We really appreciate it!!

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