Reviews
245 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Kayt P
5 stars02/14/2025
Great customer service and willing to help resolve issues. I have been able to get multiple products as a significant discount that otherwise I would never have purchased. Highly encourage!Review from Teresa L
1 star02/08/2025
I didnt know I only had three days to pick the item up. Like everything else I purchased I thought I had 5 days or more. I even had an account the I paid for monthly. I was mostly satisfied with all my purchases and went to pick this item up, it was on the shelf, in the location that it was supposed to be. I carried it to checkout and they couldnt get my barcode to scan. They told me to stand to the side. I waited for thirty minutes before I finally asked someone else for help. He looked up my name, phone number, and email address and very rudely stated this item was supposed to be picked up yesterday and is no longer yours I asked if I could get a refund (I paid over $70) if they wouldnt let me have this item and I was told no. This company should NOT be permitted to keep the product and the money, its just not right. They lost more than my business on this transaction. Theyve lost 5 accounts because of this and it wont matter to them, but they wont get another dime from me or my friends and family members that have deleted their accounts and app.M@C Discount Response
02/10/2025
As an auction liquidator, ******* runs auctions on items that were returned to Big Box retailers for any reason. When customers are registering to bid with us, they are agreeing to our terms and conditions. Those terms and conditions can easily be referenced at ************************************ customer always has 3 business days to pick up the items that they have won after the auction has closed. For instance, if they win on a Tuesday, They have Wednesday, Thursday and Friday to pick up their item, with Friday being the last day. If they find that they cannot pick up their items on time, then they can place a hold.If this customer paid for the monthly membership, we ask that they reach out to **************** so we can dig deeper into the situation. I will cite our item removal policy for reference.2.8. Item Removal - The User is required to pick-up all items purchased by the removal time set forth in the specific auction. All removal shall be at the expense, liability and risk of the User. If the User does not pick-up an item within the removal period for the specific auction, MAC may, at their sole discretion, deem the item to have been Abandoned by the User and the User will have no further rights with respect to the item. If items are not removed by the removal deadline, User is liable for all removal and disposal costs associated with disposing of the assets that were not removed.Thank you.Review from milissa z
1 star02/06/2025
Warning to other users of this app! I would give this app a 0 star but you have to leave something in leu of your visit. After winning lot for $1, I was charged $11.44 for the item in total. I understand that they have a lot fee of $3 for the item, but where is the other $6.44 coming from? This makes me very upset and I do not want to bid with this AUCTION HOUSE any longer. Nothing makes SENSE when I'm looking at the items that I purchased including how you keep ADDING FEES to items that don't add up. BEWARE that this auction house may use undocumented fees to add onto your winnings(PHANTOM GRAY ON A LONG LIST OF THINGS THAT JUST DONT ADD UP). Not very happy, and it seems a lot of people are not happy, given it has a 2.96 star review. Get your stuff in order M@cbid and stop saying a customer can buy something for a $1 and charge them hidden $10.44 in fees! My whole order does not make sense! What should have been a max $30, I was charged $52. If you lost money on that sell that is your concern not ours. To charge me more then what I won the item for is blind theft. Rant over.M@C Discount Response
02/07/2025
As an auction liquidator, ******* runs auctions on items that were returned to Big Box retailers for any reason. When customers are registering to bid with us, they are agreeing to our terms and conditions. Those terms and conditions can easily be referenced at *********************************** appears that the item this customer is referencing is the ZONEMEL Portable Steam ******** is correct that we do charge fees in addition to the bid price, but it would not add up to that amount on just a $1 bid. Now, it appears the customer selected the ***************** on this item. The amount of the assurance as $7. This would bring the total price to that amount. The ***************** is an optional fee. I will cite the policy point for reference.2.16. **************** - A User may elect to purchase **************** for any individual item in the auction. This purchase is elected at the time the bid is placed in the auction. The cost for this product is specified at the time a bid is placed. The price will not change as the bid increases. The **************** product allows the User to return the Item, for which the product was purchased, within 5 Business Days following the pickup of the item. This return is treated as a ********************* return, and a reason is not required to process the refund. If an item is transferred from another location, the User is allowed to return the item within 5 Business Days following the pickup of item from the new pick-up location.Thank you.Review from Janice K
4 stars12/24/2024
Good deals I shop at 4 locations it is always best to inspect product happy shoppingM@C Discount Response
12/26/2024
We thank you for this review. Item inspection is always encouraged! We also encourage our customers to look into adding the ***************** if applicable!Review from Lorne G
5 stars12/18/2024
I have nothing but good things to say about ******* in *******. Great deals, the staff are very helpfully and pleasant to deal with. ****** and **** are extremely pleasant and helpfully people to deal with. The both go out of their way to make your pick go as easy as possible. Great people both Iris and ******. Cant wait to pick up my next great deal.lorneM@C Discount Response
12/20/2024
We thank you for the 5-star review and the kind words! We do appreciate your business and we will pass this along!Review from Laura M
5 stars12/17/2024
Love Macbid.. I get everything I want and need within minutes.. great quality and low prices.M@C Discount Response
12/18/2024
We greatly appreciate this review and the kind words! We do hope to keep seeing you around!Review from Lacey D
5 stars12/16/2024
Great people and help when needed. Easy app and always fun trying to when thisM@C Discount Response
12/20/2024
We thank you for the 5-star review and the kind words! We do appreciate your business and we will pass this along!Review from Ronnie P
5 stars12/16/2024
I enjoy it. I been able to update some of my house with all the great items I won. Easy to find plus every item I won has been solid no returns. Just download the app and get started I recommend it, you won't regret it.M@C Discount Response
12/19/2024
We appreciate the 5-star review and the very kind words!Review from Heather M
5 stars12/09/2024
I enjoy mac discounts I find alot of nice things at good pricesM@C Discount Response
12/10/2024
We appreciate the 5-star review and the kind words! We hope to keep seeing you around!Review from Denise P
5 stars12/06/2024
I had the best customer service in ***** both times I have been there! Lyold was very helping and even brought me a cup of ice water! Everyone was very friendly! I love going there! They are very helpful!M@C Discount Response
12/09/2024
We greatly appreciate the 5-star review and the kind words! We are kindly requesting that you provide us with more information on your account with us. This will help us identify your account. Please send that information to *************
Customer Review Rating
Average of 245 Customer Reviews
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