Business ProfileforPrana Heart
Current Alerts For This Business
BBB files indicate this business has a pattern of complaints concerning consumers alleging issues with Delivery, and Customer Service. Consumers allege they ordered and paid for products which were not received. Customers also claim that they attempted to contact the business, however phone calls and emails were not returned.
This business has been unresponsive to BBB complaints. Consumers with outstanding concerns are encouraged to file a complaint with the Federal Trade Commission at https://reportfraud.ftc.gov/#/.
On January 16, 2023, BBB of Western Pennsylvania verified that the company is not registered with the Pennsylvania Division of Corporations or the Pennsylvania Attorney General’s offices as required by Pennsylvania law.
BBB does not know where the business is physically located. BBB urges caution when choosing whether to do business with a company whose physical location is unknown.
BBB suggests before you place an online order make sure to review the company’s website, see if there is any negative information about the company, or check to see if BBB has any complaints reported.
For more advice you can trust from your local BBB on avoiding scams and fraud, go to www.bbb.org. If you suspect fraud, go to the FBI’s Internet Crime Complaint Center to file a complaint.
Additional business information
On January 27, 2023, BBB of Western Pennsylvania requested that the business substantiate, modify, or discontinued its advertised claims on the business’s website and social media pages to comply with the BBB Code of Advertising. Below are the outstanding challenges which can be found at https://www.pranaheart.com/ and each challenge below is referenced by its corresponding BBB Code of Advertising Principle.
"FREE BRACELET + FREE SHIPPING OVER $75"
"Get Free Shipping and a Free Bracelet on orders over $75, or Free Shipping on all orders with code GRATEFUL at Checkout"
"completely free guided meditation app."
BBB Code of Advertising #14 - Free: https://www.bbb.org/code-of-advertising#Free
As of February 16, 2023, the above issues remain outstanding in the BBB’s request for revision, clarification or modification.
At-a-glance
Related Categories
Business Details
- Location of This Business
- Unknown, Canonsburg, PA 15317
- BBB File Opened:
- 10/7/2016
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Tall Peaks, LLC
- Contact Information
Customer Contact
- Anna
Customer Complaints
43 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
01/22/2024
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
Customer Reviews
14 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Ronalene C
10/22/2023
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