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Find a Location

Giant Food Stores, LLC has 13 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Giant Food Stores, LLC

      1149 Harrisburg Pike Carlisle, PA 17013-1607

    • Giant Food Stores, LLC

      2641 Shillington Rd Sinking Spring, PA 19608-1757

    • Giant Food Stores, LLC

      5301 Simpson Ferry Rd Mechanicsburg, PA 17050-3544

    • Giant Food Stores, LLC

      44 Natural Springs Rd Gettysburg, PA 17325-7502

    • Giant Food Stores, LLC

      1411 Old York Rd Abington, PA 19001-2710

    Business ProfileforGiant Food Stores, LLC

    Grocery Store
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.88/5stars

    Average of 24 Customer Reviews

    Customer Complaints

    94 complaints closed in last 3 years

    44 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company is in the retail grocery business.

    Business Details

    This is a multi-location business.

    Find a Location

    Giant Food Stores, LLC has 13 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Giant Food Stores, LLC

        1149 Harrisburg Pike Carlisle, PA 17013-1607

      • Giant Food Stores, LLC

        2641 Shillington Rd Sinking Spring, PA 19608-1757

      • Giant Food Stores, LLC

        5301 Simpson Ferry Rd Mechanicsburg, PA 17050-3544

      • Giant Food Stores, LLC

        44 Natural Springs Rd Gettysburg, PA 17325-7502

      • Giant Food Stores, LLC

        1411 Old York Rd Abington, PA 19001-2710

      Headquarters
      1149 Harrisburg Pike, Carlisle, PA 17013-1607
      BBB File Opened:
      1/22/1999
      Years in Business:
      101
      Business Started:
      1/1/1923
      Business Incorporated:
      1/1/1923
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Giant
      • Giant Food Store
      • Giant Food Pharmacy
      • Giant Food
      • Ahold - Giant of Eastern Pennsylvania
      Business Management
      • Mr. Anthony Schiano, President/CEO
      • Mr. Denny Hopkins, Executive Vice President of Client Experience
      • Ms. Deborah Riley, Customer Relations Supervisor
      • Mr. Rick Herring, Division President
      Contact Information

      Principal

      • Mr. Denny Hopkins, Executive Vice President of Client Experience
      • Mr. Rick Herring, Division President
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      94 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/10/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      The sign at the gas station has gas listed at $3.55 a gallon. When I went to the pump the price was listed at $3.59 a gallon. When I brought the matter up to the tenant, he said he couldnt get the machine to change the price.
      Read More

      Customer Reviews

      24 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Amy B

      1 star

      06/26/2024

      **************************************** the employees are very disrespectful of the customers. Today a produce man with long, dark frizzy hair started slapping the bags of salad hard after I put them back in place. Its hard to find salad here anymore that isnt half rotted. After three slaps of exactly the ones I put back I asked him what his problem was. He denied any wrongdoing, I persisted. He walked a few few yards away and called me a f*cking as*hole.I said did you me a * *, he said yes, because youre acting like one. He stormed off behind deli and started slamming things around. Real anger issues. I will not stop going here just because of this incident, I do foresee trouble to come. A few years ago, same store at Christmas a cashier yelled at me in front of a large crowd because I simply read back the total of bill wrong before payment. Giant wouldnt budge, they kept her, later she retired.

      Local BBB

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