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Find a Location

Flagship Credit Acceptance LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforFlagship Credit Acceptance LLC

    Financial Services

    At-a-glance

    Customer Reviews

    1.15/5stars

    Average of 156 Customer Reviews

    Customer Complaints

    479 complaints closed in last 3 years

    224 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    PO Box 965, Chadds Ford, PA 19317-0643
    BBB File Opened:
    11/8/2012
    Years in Business:
    14
    Business Started:
    8/10/2010
    Business Incorporated:
    8/10/2010
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 32616 for this business, issued by Department of Banking and Securities-PA

    These agencies may include:

    Department of Banking and Securities-PA

    Market Square Plaza, 17 North 2nd St Suite 1300

    Harrisburg PA 17101

    (717) 787-1854

    Fax: (717) 7878773

    http://www.banking.state.pa.us

    BBB records show a license number of 45070 for this business, issued by Department of Banking and Securities-PA

    These agencies may include:

    Department of Banking and Securities-PA

    Market Square Plaza, 17 North 2nd St Suite 1300

    Harrisburg PA 17101

    (717) 787-1854

    Fax: (717) 7878773

    http://www.banking.state.pa.us

    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Michael C. Ritter, CEO/President
    • Mr. Kenneth J. Sicinski, Vice President/CFO
    Contact Information

    Principal

    • Mr. Michael C. Ritter, CEO/President
    Additional Contact Information

    Fax Numbers

    • (484) 723-2520
      Primary Fax
    • (610) 717-1919
      Other Fax

    Phone Numbers

    Website Addresses

    Industry Tip

    BBB Tip: How to shop for financial services

    Customer Complaints

    480 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/07/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I purchased this vehicle and paid up until monthly on autopay. I have attached the bank acct withdrawals. In June I paid off the vehicle in the amount of $4543.04 plus a $4.50 service fee on June 13,2023. I was to receive my title within 21 days of payoff. I have yet to receive my title. I sold the vehicle and now due to living in Oklahoma, the buyers are driving on my license plate as they cannot get a plate until they receive the title from me. As of today, when calling Flagship constantly, they are now saying I am $900 plus behind and delinquent on my account. I have given them the confirmation number of the payment and they have record of it. This issue has been sent to management on several occasions and still nothing has been done or completed. Flagship keeps telling me to wait three business days and they will take care of it. Nearly 2 months later, I still have not received my title and are telling me I owe a balance and delinquent and will be turning it over to my credit. I am needing help to receive my title, make sure they do not turn it over to credit and remove the "balance" they say I have.
    Read More

    Customer Reviews

    156 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lynda B

    1 star

    08/19/2024

    Absolutely no way to physically talk to them! They owe me $ and Im being ignored

    Flagship Credit Acceptance LLC Response

    08/20/2024

    Hi *****, we're here! Our teams are available for live assistance Monday- Friday, from 7AM-7PM CST, and Saturday, from 7AM-5PM CST, to address your concerns by phone or by chat. We will attempt to locate your account information using the name provided in your post. If we can identify your contact information, we will reach out as soon as possible. In the meantime, if you would prefer, please email our **************************** directly at ***************************************************************** with further details. Thank you.

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