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ComplaintsforWorthWhile Foods Inc.
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/13/2023
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
I ordered a product from the company on May 21st and have not received it I've sent several emails and get the same response there working on it it states that they're open 24 hours I've called at various times of the day and no one answers they even sent me a tracking number back in May but ***** never received the package my order number is #****Initial Complaint
05/02/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I ordered from this company back in nov 2022 i ordered 2 bags of chicken seasoning from this company. i recieved it many many weeks later and once i recieved it i had only recieve 1 bag instead of 2 bags. i reached out a few times and no response back, i took up the matter with paypal and still isnt getting any place. i have the proof that they offered me a refund or the other bag of mix. i have heard anything from them and it has been an ongoing back and forth with no resolution. please helpInitial Complaint
04/11/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered product from this company and I never received items. The company doesnt answer emails phone calls or instant messages. I have no idea how to get my money or my product I need help.Initial Complaint
04/02/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I purchased jerk spices on 2/12 from WWH foods and still have not received my items. I have had communication with them on them on 3 different occasions in which they said they would send me the shipping information by the end of the day and it did not come. they have conveyed nearly a month ago that my items were already packaged and will be picked up. Still have not been picked up. I have requested a refund with no response. At this point, I want a full refund immediately. I have attached my communications with them stating they would send a tracking number the same day for verification of shipping. They only communicate through ******** Messenger. I would like a full refund of $57.98 Immediately. Thank youInitial Complaint
03/24/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I placed my order with this company on 1/21/2023 order#**** $73.80. While waiting for my order I've tried reaching out to this company via email and never got a response. I tried calling them but the phone always rings, no one ever picks up and the voicemail is always full. I then tried via ******** messenger and all you get is an automated response. My last resort was leaving a message on their ******** business page which somehow always gets deleted but I have the screenshots. When I finally received my order on 3/1/2023 it was incorrect, instead of receiving 2 mild jerk chicken fry mixes I received 2 spicy mixes. Once again I reached out to this company via phone and posting on their page and got NOTHING! I reached out via messenger and someone did respond apologizing and asking me did I want a refund. I told them no I want my product and even offered to ship back the spicy version. They told me it would be no problem they're sending it to their fulfillment center that was 3/7/2023. On 3/13/2023 I reached out again via ******** messenger after not hearing anything to check for updated status. Once again I had to reiterated the whole conversation again just for someone to give me the same answer. Today is now 3/24/23 and I've heard nothing. I even informed them that my husband will be in the area this weekend and can pick up my missing items which they have not responded to.Initial Complaint
03/09/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I placed an order with Wwh foods on 12-24-22. I purchased 3 bags of breader a seafood breader, a mild breader and a spicy breader for 56.97. They said the shipped my order 01/19/23 *** never received it. I have contacted them several times. On 02/08/23 they said they would reship my order nothing yet. I contacted 02/13/23 to find it if anything was done and didn't get a response.Initial Complaint
03/09/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Orders and paid for a product. Was told it shipped. They refuse to provide tracking information, refuse to respond to any communication and they delete any posts I make to their social media page requesting a refund.Initial Complaint
03/03/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
This business is taking people money and not sending the product I've been waiting over a month and there website says 10 days for delivery many other people besides me are complaining about thisInitial Complaint
02/23/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Placed an order with them for seasoning 1/27/23 and have yet to receive it. Tried emailing them, no response. Called them on 3 separate occasions and it goes to a voicemail that is full. The resolution I seek is delivery of my product or a refund.Initial Complaint
02/08/2023
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
On 12/17/2002 I placed an order. 1/5/2023 I emailed because I had not received the order did not receive a response until I emailed again on 1/11/2023. I received a shipment notification later that day. I began checking and the tracking states a label was created but has not shipped. I continue to check and get the same message. I reached out to WWF again on 1/20/23 via email no response.. on 1/26/23 on the instagram page no response.. on 2/2/23 via email still no response and the tracking as of today still says label created has not shipped. I asked for the product 1/26, after no response I asked for a refund 2/2.
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Customer Complaints Summary
39 total complaints in the last 3 years.
26 complaints closed in the last 12 months.