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ComplaintsforWorthWhile Foods Inc.
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/14/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
HELLO WELL I PLACED AN ORDER WITH THIS COMPANY AROUND DEC 9TH 2022. IT INDICATED MY ORDER WAS RECEIVED IN AN EMAIL SO I WAITED AND WAITED FOR MY ORDER. EVERYTIME I WENT IN THE WEB SITE IT INDICATED MY ORDER WAS ON ITS WAY AROUND THE 20TH 23RD OF DECEMBER I EMAILED THEM INQUIRING ABOUT MY ORDER I GOT NO RESPONSE, SO I WAITED I THEN WENT ON WEBSITE AND TRIED CHATTING WITH SOMEONE THAT DID NOT HAPPEN.I EMAILED THEM AGAIN IN JAN 7TH 2023 STILL NO RESONSE, SO AT THIS POINT I WOULD LIKE YOUR HELP IN TRYING TO GET A REFUND AND ALSO FIND OUT WHAT HAPPENED WITH THE ORDER IN THE FIRST PLACE? THEY SENT THIS EMAIL INFO.WORTHWHILEFOODS@*****.COM WHEN CONFIRMING MY ORDER# **** I USED MY CREDIT CARD ENDING IN 1368 FOR $59.00 I JUST WANT MY MONEY BACK THANKYOU *****************************Initial Complaint
03/29/2022
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
I placed an order (order number ****) with worthwhile foods on February 24, 2022 to purchase items off of their website totaling $74.25. The items were Garlicky Lemon Pepper, Main Squeeze Sauce, Honey Garlic Glaze and Jerk Fry Mix. My credit card was charged for that amount and they replied saying that I would receive an email with the shipping information. I have contacted them several times to request an update and have yet to receive a response. It has been over a month, and after sending another email this morning, my email was returned undeliverable. I found out about this company on ******* as one of the channels was showcasing this company and products.
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Customer Complaints Summary
38 total complaints in the last 3 years.
26 complaints closed in the last 12 months.