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Find a Location

Earth Restorations, LLC has 1 locations, listed below.

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    Business ProfileforEarth Restorations, LLC

    Landscaping Clean Up

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    PO Box 135, Douglassville, PA 19518-0135
    BBB File Opened:
    9/1/2022

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    09/16/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    ***** Septic System design work performed by ************************* (ACA)12/23/21 *** emailed quote/bid from Earth Restorations, LLC for $33,688 (Email 1, 2) Spring 22 I requested updated bid from ER, rep John D************ (JD) 5/10/22 Received updated quote from ER/JD of $36,248 (Email 3) 5/30/22 My boyfriend and I met with JD at project site; had lengthy and detailed conversation about specs of septic design and work to be performed as we walked property 5/30/22 Informed JD in person that we agreed to his updated quote/bid; JD requested a deposit for confirmation of agreement of $1k 6/3/22 Deposit of $1k mailed (Email 4)6/16 and 6/17/22 JD confirmed receipt of deposit (Email 5, 6, 7)6/20/22 Emailed JD re another quote we req when on site 5/30 (Email 8)7/21/22 Received vm from Jerry at ER stating the scarifying inspection would be the next afternoon (*****@earthrestorations.com, phone ************) (Email 9) 7/22/22 Received vm from Jerry at ER stating inspection was postponed due to tech diff, and would contact soon with new date for inspection (Email 10) 7/22/22 to 8/16/22 I called both JD and Jerry to understand the tech diff and when is new date; no response until 8/16 after I left another vm for JD 8/16/22 Recd a text from JD asking if we could chat next day 8/17/22 I missed the call from JD and called back after work and left vm 8/20/22 Recd email from JD stating he made an error and agreed upon price is now be double (Email 11) 8/22/22 I sent email to JD stating my confusion/concern and req for exact number due to his "error" (Email 12) 8/22/22 JD replied (Email 13) and sent updated quote of $69,884 (Email 14) 8/23/22 I asked that he absorb the cost diff (Email 15) and contacted *** 8/24/22 JD said no but offered $5k deduction (Email 16) 8/25/22 JD req for call (Email 17) 8/27/22 Call with JD, req more time to do right by the agreement; I req response by 8/31 8/29/22 Email JD with option for subcontractor (Email 18) 8/31/22 JD email for $58,175 (Email 19)
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Michael C

    1 star

    10/12/2023

    Installed a septic system with auxiliary connections to summer kitchen and shop. Made mistakes on the auxiliary connections and passed it off to another company. Cost extra money to fix and wouldn't refund his original work. Took him to court but has the LLC under his wife's name so he can't be held accountable. Then lied again saying the company is out of business when they are still operating. Buyer beware, proceed with caution. Too many red flags with this company. Will not stand by their work.

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