ComplaintsforAbility Recovery Services LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/13/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with ***********, I do not have a contract with Ability Recovery Service, nor did they provide me with the original contract as I requested.Business response
07/17/2023
Consumer should be advised that this matter has been placed in a properly disputed status along with credit reporting bureaus. Ability Recovery Services is a third party debt collection agency representing our client *********** in the collection of their outstanding student debt. Attached herewith please find a copy of the Enrollment Agreement whereby Consumer agreed to all of the terms and conditions of same. As per our client this course has been 34.9% completed. To cancel this matter will be $1,024.30. Consumer may contact our office and a representative would be happy to assist Consumer in resolving this matter. Thank youInitial Complaint
07/13/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for the debt with ABLTY RECVRY. I do not have a contract with ****** *** ****. You guys need to handle this issue. This has been going on for a long time now that I have seen my information. That's messing my Character & name up as a person. They are in violation & told me 30 days when I had fraud. A identity theft with police report I had attached as well, they are in major violation.Business response
07/13/2023
Once again, this matter has been and shall remain in a properly disputed status along with credit reporting bureaus. As per our client this matter is still due and owing. Our client is still offering the 35% discount with deletion for this matter. Consumer may contact our office and a representative would be happy to assist Consumer in resolving this matter. Thank youInitial Complaint
07/13/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with ability recovery service. I do not have a contract with ability recovery service. They have not provide the original contract as I requested.Business response
07/17/2023
Consumer should be advised that this matter has been placed in a properly disputed status along with credit reporting bureaus. Ability Recovery Services is a third party debt collection agency representing our client *********************** (a medical debt buyer) in the collection of their outstanding medical debt. Attached please find copies of the Itemized Bills for Consumer's review. Our client is offering a 40% discount with deletion for these matters. Consumer may contact our office and a representative would be happy to assist Consumer in resolving this matter. Thank youCustomer response
07/17/2023
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
Complaint: ********
I am rejecting this response because I have no knowledge of this account.
Regards,
*************************Initial Complaint
07/11/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with ABILITY RECOVERY SERVICES, I do not have a contract with ABILITY RECOVERY SERVICES they did not provide me with the original contract as i requestedBusiness response
07/17/2023
Consumer should be advised that these matter have been placed in a properly disputed status. Ability Recovery Services is a third party debt collection agency representing our client ******** **************** (a medical debt buyer) in the collection of their outstanding medical debt. Our client has advised the following: 1. ID# ********, $136.50, not credit reporting, offering 75% discount. 2. ID# ********, not credit reporting, $205.20, offering 75% discount. 2. ID# ********, $887.00, currently credit reporting, offering 55% discount with deletion. Attached please find a copy of these Itemized Bills for Consumer's review. Consumer may contact our office and a representative would be happy to assist Consumer in resolving these matters.. Thank youInitial Complaint
07/11/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with Ability Recovery Service. I do not have a contract with Ability Recovery Service. They did not provide me with the original contract as requested.Business response
07/17/2023
Consumer should be advised that this matter has been placed in a properly disputed status along with credit reporting bureaus. Ability Recovery Services is a third party debt collection agency representing our client ******** **************** (a medical debt buyer) in the collection of their outstanding medical debt. Attached please find copy of the Itemized Bill for Consumer's review. Our client is offering a 65% discount with deletion for this matter. Consumer may contact our office and a representative would be happy to assist Consumer in resolving this matter. Thank youInitial Complaint
07/10/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
i am not liable for this debt with ******* ********* **********, i do not have a contract with ABILITY RECOVERY SERVI, they did not provide me with the original contract as i requestedBusiness response
07/13/2023
Consumer should be advised that these matters have been and shall remain in a properly disputed status along with credit reporting bureaus. Ability Recovery Services is a third party debt collection agency representing our client ******** **************** (a medical debt buyer) in the collection of their outstanding medical debt. Attached herewith please find copies of the Itemized Bills for Consumer's review. Our client is offering a 55% discount with deletion. Consumer may contact our office and a representative would be happy to assist Consumer in resolving these matters. Thank youInitial Complaint
07/10/2023
- Complaint Type:
- Billing Issues
- Status:
- Resolved
I'm not liable for this debt with **** ****. I do not have a contract with Ability Recovery Service that is trying to collect and reporting this debt to my credit report. I have not signed any paperwork with Ability Recovery Service stating that Ill pay them or that I owe them any money.Business response
07/19/2023
Consumer should be advised that this matter has been closed in our office and removed from all credit reporting bureaus. Please allow 30 days for all bureaus to update. Thank youCustomer response
07/19/2023
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
*****************************Initial Complaint
07/03/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with Ability Recovery Service. They have not provided me with any application that ive asked for.Business response
07/10/2023
Consumer should be advised that these matters have been and shall remain in a properly disputed status along with credit reporting bureaus. Ability Recovery Services is a third party debt collection agency representing our client *********************** (a medical debt buyer) in the collection of their outstanding medical debt. Attached herewith please find copies of the Itemized Bills for these matters. Our client is offering a 60% discount for all matters with deletion. Consumer may contact our office and a representative would be happy to assist Consumer in resolving this matter. Thank youCustomer response
07/11/2023
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
Complaint: ********
I am rejecting this response because:
I would like this to be deleted off my credit report. I’ve been trying to get proof of application from business but haven’t received anything. I demand this to be deleted.
Regards,
***********************Business response
07/12/2023
Consumer should be advised that this matter has been and shall remain in a properly disputed status along with credit reporting bureaus. As per our client *********************** these matters are still due and owing. Our client is still offering the 60% discount with deletion. Consumer may contact our office and a representative would be happy to assist Consumer in resolving this matter. Thank youInitial Complaint
07/01/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with ABILITY RECOVERY SERVICES LLC. I do not have a contract with ABILITY RECOVERY SERVICES LLC. Furthermore, they did not provide me with the original contract as I requested.Business response
07/07/2023
Consumer should be advised that this matter has been placed in a properly disputed status along with credit reporting bureaus. Ability Recovery Services is a third party debt collection agency representing our client ******** **************** (a medical debt buyer) in the collection of their outstanding medical debt. Attached please find a copy of the Itemized Bill for Consumer's review. Our client is offering a 20% discount with deletion. Consumer may contact our office and a representative would be happy to assist Consumer in resolving this matter. Thank youInitial Complaint
06/30/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I'm not liable for this debt with ***********************. I don't have a contract with Ability Recovery Services. They did not provide me with the original contract as requested.Business response
07/10/2023
Consumer should be advised that this matter has been and shall remain in a properly disputed status along with credit reporting bureaus. Ability Recovery Services is a third party debt collection agency representing our client *********************** in the collection of their outstanding student debt. Attached please find a copy of the Enrollment Agreement and Ledger whereby Consumer agreed to all of the terms and conditions of same. Our client if offering a 45% discount with deletion for this matter which expires on 7/31/2023. Consumer may contact our office and a representative would be happy to assist Consumer in resolving this matter. Thank you
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
376 total complaints in the last 3 years.
188 complaints closed in the last 12 months.