Business ProfileforKitch'n
Additional business information
Consumers allege that the items ordered were not delivered in a timely fashion. Consumers state that they did not receive items that they paid for in the agreed upon time frame nor were they updated to a new time. Some consumers stated they waited months and still have not received their order. Consumers have stated they have tried to reach this company in various ways but have not received any satisfaction.
The Federal Trade Commissions mail order rule requires that items ordered are to be shipped within 30 days of the order if no other time frame is given. If you can't ship within the promised time (or within 30 days if you made no promise) you must notify the customer of the delay, provide a revised shipment date and explain their right to cancel and get a full refund promptly.
BBB brought these allegations to the business and the business did not respond. BBB will continue monitoring the business.
At-a-glance
Related Categories
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 2430 Butler St Ste 103, Easton, PA 18042-5303
- BBB File Opened:
- 2/22/2018
- Years in Business:
- 19
- Business Started:
- 1/1/2005
- Business Incorporated:
- 1/1/2005
- Type of Entity:
- Corporation
- Alternate Business Name
- Michael's Closet, Inc
- Business Management
- Mr. Michael Miller, CEO/Owner
- Contact Information
Principal
- Mr. Michael Miller, CEO/Owner
Customer Contact
- Mr. Michael Miller, CEO/Owner
- Additional Contact Information
Email Addresses
- Primary
- Sales
Customer Complaints
51 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
06/20/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Customer Reviews
38 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Barbara M
07/22/2024
Local BBB
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