Business ProfileforMCA Debt Advisors, LLC

I strongly advise against using *** for debt management. They promise to save you money, but in reality, youll likely end up paying much more. My experience was disappointing, and it became clear that their services were not in my best interest.If youre struggling with debt, its far better to talk directly to your lender and explore restructuring options. Using *** can jeopardize your companys recovery and make it nearly impossible to secure another loan in the future. Save yourself the headachelook for solutions that truly support your financial health.

Dear ******,Thank you for sharing your feedback. We take all concerns seriously and aim to address them thoroughly.We understand that you feel disappointed with our services, and we'd like to clarify a few key points that may have contributed to your experience.Initially, when you enrolled with us, your stated balance with your creditor, CFG, was $9,000. However, during our verification process, it was uncovered that your actual balance was $13,763.00, which may have impacted your perception of the savings we were able to achieve. Additionally, at the time of onboarding, you expressed that your biggest priority was freeing up cash flow, as CFG was drafting daily payments and you were paying $3,528 per ******** response to your needs, we were able to successfully negotiate a deal with CFG, reducing your monthly payment to $1,650a significant reduction that directly aligned with your goal of freeing up cash flow. However, you stopped making payments to our program, which affected our ability to continue representing your account with ****Our agreement outlines a success fee for the services rendered, and we processed that fee based on the work we had completed up until the point you stopped participating in the program. Despite this, we have still attempted to refund you $900, the amount that is owed to you. Unfortunately, this refund process has been delayed as we are awaiting your signature on the necessary documents to finalize it.While there is a fee for our services as detailed in the contract, its important to note that we successfully negotiated a lower balance with CFG and reduced your monthly payment, leading to real savings. Your issues with our services only arose after payments to the program stopped, which in turn caused us to cease making payments to *** on your behalf.We remain committed to resolving this matter and are still open to processing your refund once the required documentation is completed.Thank you again for sharing your feedback. If you have any further questions or need clarification, please feel free to reach ******** Regards, ******* ****** Director of Operations, MCA Debt Advisors ************ | ***************************************** ************************** ***************************************************************************************