General Contractor
Sereno Reck & Son IncThis business is NOT BBB Accredited.
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Complaint Details
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Initial Complaint
08/22/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
Sereno Reck installed a new furnace and heat pump in my home on Oct 8,2021. I called on June 29 of 2022 to let him know my AC was not working and freezing the ACoil. After multiple calls he finally came to service the problem. The problem was not corrected and an invoice was sent for labor. When I emailed back to let him know his truck leaked oil all through my driveway and questioned the invoice. I was told to find another contractor to fix his problems. So I did and we found multiple leaks in the line set. Sereno has not followed up on his work or attempted to call. His office hangs up on me when I call. I plan to file a legal lawsuit unless the issue is resolved by this contractor in attempt to get a refund on the work performed and the cost of my new contractor to fix the problems that he will not follow up with. Very unethical business practices.Business response
08/30/2022
PLEASE SEE ATTACHMENT
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
2606 Brink Hill Road
Export, PA 15632
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.