Business ProfileforGreater Johnstown Cab Company

On 4/19/22 I was running late to work and decided to try the Yellow Cab Greater Johnstown service cause I heard they were fast and good. I called at 7:35pm for a ride saying I had to be at work by 8:15 pm and was told he was on his way and he was 8 min away. After 15 min I called again asking where he was and was rudely told that it takes a few min to get there and I needed to relax. I then received a call saying the driver was outside and I wasn’t there even though I had been standing outside since I made the call. I was finally picked up at 8:10pm. The cab drivers have radios in the car so the dispatcher and all the drivers can communicate and during my entire ride I had to listen to the dispatcher complaining about me and making fun of me. When getting to my destination I went to hand my card to the driver and was told they didn’t accept cards and they only took cash. I saw no sign or had no knowledge of that and told the driver I didn’t have cash on me. He then drove me away from my job to a bank he said I could take money out of. I had to take out a $20 cause that was the minimum and had to be charged cause it wasn’t my bank. The amount owed was $10.79 so I handed him the $20 and he said he didn’t have change so thanks for the tip. I was not offered any type of receipt or anything. I was also called Ma’am the entire time even though I’m not and I said repeatedly my name was *****. I am angry because I waited for 35 min to be picked up when the driver was 8 min away, I was made late to work, was never told card wasn’t accepted, I was very rudely told to relax, and then listened while he made fun of me. Why anyone would think that it’s ok to make fun of a customer is ok I will never know. All because I called after him not showing up when 15 min had passed since calling. Having to listen while people make fun of you was horrible and then I had to pay $20 for that experience when it was half that cost. I won’t be using this a second time and