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Find a Location

PowerPay, LLC has 1 locations, listed below.

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    Business ProfileforPowerPay, LLC

    Financial Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    32 complaints closed in last 3 years

    11 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Digital lending platform for home improvement contractors, elective healthcare, solar and power sports.

    Business Details

    Location of This Business
    2900 Horizon Dr, King of Prussia, PA 19406-2651
    BBB File Opened:
    7/30/2020
    Years in Business:
    5
    Business Started:
    1/1/2019
    Business Incorporated:
    5/15/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Michael Petrakis, Owner
    • Ms. Arlene Cardie, Director of Human Resources
    Contact Information

    Principal

    • Mr. Michael Petrakis, Owner
    • Ms. Arlene Cardie, Director of Human Resources

    Customer Contact

    • Mr. Michael Petrakis, Owner
    • Ms. Arlene Cardie, Director of Human Resources

    Industry Tip

    BBB Tip: How to shop for financial services

    Customer Complaints

    32 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/07/2023

    I signed a general contracts agreement with ******* to install a new roof. The salesman came to the house and gave me a quote. I explained that I could only pay 160.00 per month payment plan, as I am on social security and cannot afford a penny more. I said that if he could not find a company that would stick to the 160.00 a month that I could not have the work done.He said he found a company that would agree to the terms I needed, he never mentioned the name of the company. At this time I signed a general contractors agreement for 28,296.00, CAT Tax 161.29 total 28,457.29 due on completion. I also signed other documents notice of cancellation, lead paint, property damage etc. I noticed a error on the general contractors agreement that stated I would pay 28,457.29 on completion. I called the salesman the next morning and explained the error. I then signed a new document 4/22/23. The roof was then completed. I then received a bill from a Power Pay company (I had never heard of this company before), on 6/6/23 it was for a payment due each month for 324.39. I then called ******* and talked to the salesman that I had been working with and asked what this was all about, that there must be an error. I said we agreed that I could not pay more than 160.00 per month. He said he would look into it and get back to me, he never did. I emailed him but my email was returned blocked. I also called Power Pay and said that I never agreed to pay 324.39 a month and that I could not afford these payments. Power pay said they had a signed contract by me for this payment plan. I asked to send me a copy of this contract because I did not have a copy. Power pay said they would send me a link so that I could download a copy and that it could take up to 4 hrs to get the link sent. I never received the link that day or any of the 6 times I called or emailed them the request for the loan contract. I have tried over a month to get a copy and now am overdue on the payment. I never signed any agreement with Power pay and want to see this contract that I supposedly signed.
    Read More

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    john m

    1 star

    07/04/2024

    These people will steal you blind. 13% interest rate? Then, after you realize your mistake and start paying it off early they charge more interest. My interest payment went from $200 to more than $500!

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