Business ProfileforDirect Line Development Incorporated

In 2020 we invested in a website designed and hosted by DirectLine Development. On 11/30/2022, I reached out to our website contact about some issues we were having with our "contact us" portion of our website. I received no response. I followed up by visiting their website at ************************************************* and submitted a support ticket as their site advertises they have 24 hour tech support. The ticket was submitted on 1/21/2023. At this point, our entire website was down and no longer accessible which was noted on the ticket. I didn't hear anything back and submitted a follow up email on 1/24/23 to the following contact I found on their website: ******************************************* After no response from either the rep we had worked with in the past, the online form we submitted, and the email contact we reached out to, I tried to call the numbers provided on DirectLine's website: ************ and then ************, both numbers were not in service. We no longer have access to edit our site, access to our site, or the rights to our site as we learned after it was built, they use a program that is not transferrable to most hosting engines. I'm looking for a resolution regarding the hosting of our site and the issue with our contact form. I am happy to pay for the hosting if it has expired but have not received any correspondence to indicate so and am unable to get ahold of anyone to help trouble shoot my concerns.