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Resources for Businesses

My Home Location

Columbus, OH, USA

My BBB

BBB of Central Ohio
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Business Profile

Auto Services

Trudeal Auto

This business is NOT BBB Accredited.

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Complaints

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Complaint Details

Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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Complaint Status
Complaint Type

  • Initial Complaint

    10/06/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I went to a place to get my car back on the road and it didn't pass for my stickers they ask me were i got my car and I told them Tru deal auto they said they Gave you a lemon of a car i took it back to them and told them it didn't not pass for my stickers they said they will take care of it And they still have it and told me they will take care of my loan payment for Aug. and still didn't as of 10/6/2022 they still have my car and they keep finding something to tell me why my car is still there Please help me out I am not the only one that there doing this to . All my Papers are in the car at Tru deal auto. This is going towards my credit because they didn't help with Aug. like they said they told me not to worry about it. I have Sept payment and no car still.

  • Initial Complaint

    09/20/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I purchased a car on august 11th on September 8th the car broke down causing me to be stuck in New Jersey for 15 hours and an outrageous tow bill. The dealership is giving me the run around about fixing it after telling me during purchasing i have a three month warranty with them if anything happens to it mechanically. My calls are being ignored at the shop, nonchalant responses or delayed responses by text and it’s seriously frustrating. They’re not trying to fix it, haven’t come to see what the issue is and it’s been almost two weeks.

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BBB Rating & Accreditation

D-

This business is not BBB Accredited

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Reasons for BBB Rating

Contact Information

140 Narrows Rd

Larksville, PA 18651-3222

(570) 985-5917

Customer Complaints Summary

2 total complaints in the last 3 years.

0 complaints closed in the last 12 months.

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