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Business Profile

New Auto Parts

American Muscle
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.38

Average of 1,951 Customer Reviews

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Review Details

  • Kevin R

    Date: 06/01/2025

    American Muscle are one of the go-to guys you can count on. Also, looking for more opportunities of sales on your products.

  • Jack C

    Date: 05/31/2025

    Was delivered quickly when they said it would. End of exhaust pipe came dented fixed it myself, wasn't they fault. All and all a great purchase.

  • DERALD B

    Date: 05/31/2025

    quick response and quick delivery overall outstanding service and easy to do.

  • Glen M

    Date: 05/29/2025

    Three times I tried to buy a gift card to be emailed to a friend. Three times they took my order, charged my card and then canceled the order with a snotty email saying that they had tried to contact me regarding a security problem. Each time I called them and they didn't care. They just said that a third party was doing that and wouldn't lift a finger to sort it out. I even tried placing an order with the *** on the phone and he just said the same thing would happen and there was nothing that he could do about it. Didn't really seem to care. I was trying to get a birthday present for somebody very special to me and they just refuse to take my money. I highly recommend that you stay away from them. They obviously don't care if they stay in business or not.

  • Mark F

    Date: 05/28/2025

    Buyer beware!! They claim they will deliver item in 1-3 business days, which is a LIE!! The worst customer service! They just give you the run around and apologize for the delays. This is the second time Ive had issues with AM. First time we purchased a SR *********** V2 coil over kit and the front strut blew apart after two months of use, nearly causing an accident. They fought us on the return of that until I treated them with a lawsuit. And in the end only gave us store credit. Otherwise I would have never purchased from them again. I will never buy anything from them again and will spread the word to all my car friends.

  • Keith M

    Date: 05/25/2025

    The purchasing experience couldn't have been any easier. I'd recommend the site to anyone.

  • Carol V

    Date: 05/24/2025

    Came to me quickly great product unbelievable prices great job!!!!

  • Jerry A

    Date: 05/21/2025

    Purchased an item that I received late and damaged. **************** asked for pictures which I sent. He told me I have to wait 3 days before they approve it so I can send the original back and when they receive it they will send the other one if they have it in stock. They actually don't have any stock so I have to wait again wait longer than the first time which was late. Also I paid extra for insurance on the shipment. Terrible customer service.

  • GEORGE t

    Date: 05/21/2025

    great customer service by young man named *** w,went out of his way to help me with my order,great service he went above and beyond,great company t business with.

  • Joseph P

    Date: 05/20/2025

    I've only been shopping at American Muscle for a couple years, but they have always had the products that I was looking for.

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