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Find a Location

Frankford Candy & Chocolate Co. has 1 locations, listed below.

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    Business ProfileforFrankford Candy & Chocolate Co.

    Candy

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    9300 Ashton Road, Phila, PA 19114-3531
    BBB File Opened:
    8/21/1997
    Business Management
    • Ms. Kathleen Cristinziani, Manager
    Contact Information

    Principal

    • Ms. Kathleen Cristinziani, Manager

    Customer Contact

    • Ms. Kathleen Cristinziani, Manager

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/04/2022

    Complaint Type:
    Delivery Issues
    Status:
    Unanswered
    bought this product has 4 *** bowls with 2 packs of plain ***s and 2 packs of peanut ***s. this was a Christmas gift and when she opened it on Christmas day there was no ***s in it anywhere. all i would like is to be reimbursed the 15 dollars i spent at ******* for these. since it was an incomplete set

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Clarissa S

    1 star

    05/05/2022

    I purchased a box of the Krabby Patties gummies for my daughter and one of the patties had hair in it. The patties are individually wrapped and sealed so this hair was incorporated into the wrapper with the candy at the factory. I have several photos of the candy still unopened with the hair in it.

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