34 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Colleen D
1 star03/05/2024
They quoted a special price on checks. Then get a bill for twice as much as told Things added to invoice I did not ask for They do not let you go back to site and see order that you didReview from SL T.
1 star02/10/2024
Poor Customer service, sassy manager named Lois spoken to on 02/10/24. This company is over charging, i was charged for 4 boxes of checks & only received 2, a manager via phone call on 02/07/24 , indicated i'd be getting 2 more boxes in the mail. Spoke to another manager today 02/10/24 via phone call, she stated i got all my checks in 2 boxes, told her they giving conflicting info & needed to refund me for 4 boxes. Artistic checks provided an incorrect tracking number. I paid a fee for shipping-TRACKING service & when I used the tracking number provided it noted not found on USPS site & there was a link provided after the tracking number & that link went to UPS carrier site & note saying not found. I advised Artistic Checks via e-mail of this issue & then phone called about incorrect tracking number got 2 different responses. Demanded a refund today for the shipping tracking charge & overcharging of 2 boxes. Told Lois i'd call vack on Monday to talk to a higher manager she was rude & cocky needs to be fired. They've lost my business moving foward Do NOT do business with this Company & Direct Checks.Customer Response
02/13/2024
Called Artistic on 02/12/24 spoke to a male manager he indicated that only 2 boxes were sent with all 320 checks i ordered & the system showed they'd refund me for the shipping-tracking charge & for 2 boxes ,said refund would take a while . We shall see.Review from Vincent Z
1 star01/26/2024
Be aware that expedited printing and shipping does not include the accessories. I paid extra to have everything expedited, but I did not read the fine print on the accessories apparently. I called to get the status, and the customer service person was extremely rude and had no idea when I would get the checkbook. Also, no information when you submit for shipping info on their website. Poor service.Review from ALISHA P
1 star12/04/2023
Paid almost $50.00 (this was with a coupon code) for 80 checks... not 100. 80. They do not give you a description of what you ordered in your email or on the website when you go to the order status.Review from Karly R
1 star11/24/2023
Checks Unlimited let a customer of mine order over 100 checks using my business bank and routing number. They are refusing to cooperate with police. Checks unlimited is a scamReview from Angela D
1 star11/02/2023
If you want to spend every week on hold with customer service trying to receive your purchase, this is the place for you! It's been one month and they still claim "standard shipping takes that long". Nope. Even in business days shipping from Kansas to Illinois doesn't take this long. They keep telling me "next week we can refund". Next week apparently never comes.Review from Mercury J
1 star10/17/2023
They were unable to process my order as placed, and after canceling the order they continued to harass me with robo calls.Review from FRANCESCA M
5 stars09/27/2023
I decided to try Checks Unlimited because they're about half the cost of the checks I get through my bank (Chase). I didn't verify the dimensions of the new checks I was ordering and accidentally selected the wrong size (business instead of personal). When my order arrived the checks were far too large to fit in my home office deskbook. Customer service answered the phone right away (unlike Chase, which always puts me on hold a long time first) and they were incredibly kind and helpful. They sent a brand new order of checks in the correct size, for no charge, even though it was entirely my own fault. I will absolutely be doing more business with Checks Unlimited!Review from GRACE V
1 star07/20/2023
In January 2023 I ordered 4 boxes of checks amount was taken out of my checking account on 1/31/23. The first 4 boxes had the wrong check start number. Was told to destroy them and another order was sent out. Second 4 boxes the same thing wrong start number. These were also destroyed. The order was canceled. On 2/15/23 I received a Credit Memo for my refund no check just a credit memo. I have called every month talked to several Supervisors, with the promise of a check going out that month. I sent an email to the company explaining everything. The response was to call the 800 number! Seven months and no refund! Checks Unlimited G.V.Review from Suzanne B
1 star07/10/2023
Ordered checks in May. Still not here in July. Company will not respond and will not give a refund.
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