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Business Profile

Internet Providers

Comcast Corporation

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Comcast Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see

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Comcast Corporation has 929 locations, listed below.

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    Customer Review Ratings

    1.06

    Average of 3,505 Customer Reviews

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    Review Details

    • Jennifer W

      Date: 12/01/2025

      Absolutely the worst company to deal with constantly going up in prices over charges your account due to their s***** payment system has stole $529 out of my account for charging me twice on one bill and cant get through to speak to anyone

    • Jason L

      Date: 12/01/2025

      It should be illegal to use ai bots with no human handoff capability. Even worse, calling and asking to speak to a live agent they first try to get you to text but if you hold you get an ai voice agent that says it's human. This should 100% be illegal to have ai that says it's human.

    • Cynthia H

      Date: 11/30/2025

      Xfinity customer service very disrespectful and uncaring. Untrusting company to do business with as a customer. Extended time calls with No resolution provided it.

    • Nicole H

      Date: 11/30/2025

      Worst Internet service I have ever came in counter with!!!! I have *** trying to resolve my issues of nit being able to get into my account to make payment ect, I have also been paying for services through them that I am not gettingwhich is illegal by the way and everyone I get a *** on the line or go into the building they refuse to help or resolve any of my issues!!! **************** is beyond the worst. They Are either rude or they just keep saying they are sorry but still no resolution, so you are force to keep calling them. When you ask for a sup still no resolution on why you called they just talk in circles and ***eat everything you say and still no resolution.

    • charlie g

      Date: 11/30/2025

      i have tried xfinity twice and paid for the service and it ***** for one thing they always allow people to infiltrate my wifi and never clean the stream my brother always manages to hack their server and brake all my phone

    • Nic B

      Date: 11/29/2025

      Comcast is a terrible company if you have the option stay far away from them! I was quoted a price of $200 a month when I got my bill it was over $700. I filled a *** complaint and when they contacted me about my complaint they blamed it on me. There customer service is terrible blame the customer for everything, they dont give any required disclosures, they dont tell you about first bill expectations, they slam people with no care. As long as there increasing revenue they dont care how they s**** people over.

    • Ernest M

      Date: 11/29/2025

      Xfinity customer service is a horrible. ********************** service started on 10/20/2025, several tickets have been opened to have the cable buried and it has not been completed. Xfinity even sent an update saying it's been completed and closed the ticket. I then rescheduled (4 weeks later scheduled) on 11/28/2025 and no one showed up. No communications either! I called and finally got thru to a human and he opened a ticket and said it would be resolved in 24 hours. This morning 11/29/2025 the ticket is closed!

    • Erin M

      Date: 11/28/2025

      They are liars and thieves. They are charging me for services I dont even have. I have spent over 4 hours on the phone and talked to 15 different people over many departments and countries apparently. They have lied to me and are unwilling to help me.

    • Damontra W

      Date: 11/27/2025

      This is the worse company I have ever dealt with. Absolutely terrible, has no customer service, no one speaks good English, nothing but foreign liars on the phone who tell you what you want to hear and then dont it, just they can get off the phone, communication is terrible, I have to repeat myself to every single person I talk to when I know theres notes. Automated system ***** asss, never hears what Im saying and it always hangs up. Yall **** d*** and need to shut down and retrain everyone. I have a has a terrible experience the whole time Ive had yall. Yall took over $400 from when yall repeatedly told me that yall would take care of it, yall are straight liars, **** at your jobs when all you gotta do is look at the transcripts, I know if I can yall can. I would never recommend yall and I will try to make **** lose every customer that I come across. I hate yalls ********************** with a passion

    • Patrick M

      Date: 11/26/2025

      Made me spend 45 min on the phone to request that my service be canceled. The website will not let you cancel service, the only way is in person or over then phone, and they will not cancel your service without offering different deals and advertising services. They try to make canceling service as painful as possible so people don't switch to a less s***** ISP.

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