68 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Anthony H
1 star06/02/2024
DO NOT ORDER FROM THIS TRASH WEBSITE. ORDERED 5 PRODUCTS AND RECEIVED THE WRONG ONES WITH SECURITY TAGS ON THEM. EMAILED CUSTOMER SERVICE MULTIPLE TIMES AND NO RESPONSE. FILLED OUT THE RETURN REQUEST AND NOTHING. THIS BUSINESS IS GOING TO FAIL WITH ITS POOR CUSTOMER SERVICE.Review from Darryl C
4 stars05/19/2024
Avoid ordering from this establishment as they lure you in with enticing sale prices but fail to deliver the goods, coupled with poor customer serviceReview from DA SUEL K
1 star05/02/2024
I have really bad experience with snipesUSA. They sent me wrong size shoes just oneside and need to return it. I asked them to send new pair instead of refund and I checked there is available pairs for the size I should get it, but they said they can't do that and I need to wait for the refund.I paid around $110 and they only sent me refund of $99.99 which is rediculous. So I just submit a claim to my credit card company and they took care of the situation.Review from Destiny S
1 star03/24/2024
I order shoes on 3/20/24 the shoes has been marked as delivered at my front door 03/24/24 but I never received them mind you no picture nor proof of delivery posted . I paid $106.95 for preschool air Jordan 13 retro size 11c this is unacceptable somebody needs to explain I have tried filing a claim with them but I keep getting denied because my package was supposedly transferred to the USPS post office but how if today is Sunday and they are not open today. Do not order from these scammers!Review from Dominik M
1 star01/31/2024
This company is the worst online customer service and online package distribution I have ever known. They really don’t care about making sure they get your stuff in a timely manner or even follow up notification of what you order. This is the second time I’ve had problems with them and I will not return and order from them ever.Review from Fred C
1 star01/26/2024
snipes is a ripoff and soon they will be out of businessReview from Nadia K
1 star01/24/2024
So I ordered a pair of sneakers for my son. The sneakers were too big so I returned them the next day and ordered a new pair . I emailed them for the reimbursement for the one that was delivered. They took a little long to get back to me . They did respond and i was reimbursed the wrong amount ! I WILL NEVER ORDER FROM SNIPES AGAINReview from Monica H
1 star01/18/2024
I purchased an item from this store online. I never received an update for shipping/tracking so I decided to cancel the order. I was told that I would receive a full refund in 2-3 business days. It has been a month and I have not received a refund or my order. This is theft! I have sent multiple emails to customer service and I no longer receive any responses.Review from Amy S
1 star12/31/2023
Do NOT order from this company! I spent $130+tax/shipping for a pair of Uggs for a Christmas present and only received ONE SHOE! Customer service will not respond to my emails and they have no customer service phone number!Review from Amy S
1 star12/31/2023
Do NOT order from this company! I spent $130+tax/shipping for a pair of Uggs for a Christmas present and only received ONE SHOE! Customer service will not respond to my emails and they have no customer service phone number!
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