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Important information
- Pending Government Action:Government Action: BBB reports on known government actions involving business’ marketplace conduct:Washington Attorney General Consumer Protection Division v. Rite Aid Corporation
The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the government's allegations, which have not yet been proven.
On December 21, 2022, the Washington Attorney General Consumer Protection Division (WAG) filed a complaint against Rite Aid Corporation for violating the state’s Consumer Protection Act and public nuisance laws. Specifically, the lawsuit alleges that the pharmacies collectively ignored federal regulations and repeatedly filled prescriptions for controlled substances with obvious red flags that did not meet legal requirements, and intentionally deleted internal notes about suspicious prescribers contributing to the opioid crisis in communities across the state. The lawsuit also claims the company had the data to monitor and dispense prescriptions safely but failed to provide that information to its pharmacists, failed to report suspicious orders or prescriptions, and tied pharmacists’ pay to how fast they filled prescriptions, hindering pharmacists from checking that a prescription was safe for customers.
The WAG asks the court to find the company in violation of the law, permanently enjoin it from violations in the future, and seeks restitution, injunctive relief, civil penalties, disgorgement, and costs of the investigation. For more information on this action, please visit:
Business Details
- BBB File Opened:
- 4/5/1978
- Business Started:
- 9/1/1962
- Business Incorporated:
- 9/1/1968
- Type of Entity:
- Corporation
- Alternate Names:
- Rite Aid Pharmacy
- Rite Aid Drug Store
- Rite-Aid
- Rite Aid
- Business Management:
- Ms. Tracy L. Landis, Legal Assistant
- Mr. Matt Schroeder, CEO
Additional Contact Information
- Principal Contacts
- Ms. Tracy L. Landis, Legal Assistant
- Mr. Matt Schroeder, CEO
- Customer Contacts
- Mr. Matt Schroeder, CEO
- Fax numbers
- Primary Fax: (717) 691-6207
- Additional Phone Numbers
- Other Phone: (703) 356-0001
- Other Phone: (703) 368-2116
- Other Phone: (610) 374-6282
- Other Phone: (610) 231-0278
- Other Phone: (215) 472-9425
- Other Phone: (717) 249-7697
- Other Phone: (717) 266-6609
- Other Phone: (610) 539-9919
- Other Phone: (301) 736-2900
- Other Phone: (301) 871-6400
- Other Phone: (215) 637-1200
- Other Phone: (215) 748-8342
- Other Phone: (717) 691-6233
- Other Phone: (610) 250-8714
- Other Phone: (610) 434-2874
- Other Phone: (703) 768-7233
- Other Phone: (610) 385-6643
- Other Phone: (301) 776-1755
- Other Phone: (215) 972-9059
- Other Phone: (717) 761-2633
- Other Phone: (703) 971-2200
Additional Information
- Business Categories
- Pharmacy
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