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Find a Location

First National Bank of PA has 214 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • First National Bank of PA

      12 Federal Street Pittsburgh, PA 15212

    • First National Bank of PA

      103 N Jefferson St P.o. Box 549 New Castle, PA 16101-3904

    • First National Bank of PA

      118 N Franklin St PO Box 332 Titusville, PA 16354-1761

    • First National Bank of PA

      118 S Center Ave PO Box 1205 Somerset, PA 15501-2055

    • First National Bank of PA

      156 S Broad St PO Box 8 Grove City, PA 16127-1523

    Business ProfileforFirst National Bank of PA

    Bank
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.16/5stars

    Average of 55 Customer Reviews

    Customer Complaints

    130 complaints closed in last 3 years

    44 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    F.N.B. Corporation headquartered in Pittsburgh, Pennsylvania, is a diversified financial services company operating in eight states with more than 400 banking offices throughout Pennsylvania, Maryland, Ohio, West Virginia, North Carolina and South Carolina. The company also operates Regency Finance Company, which has more than 75 consumer finance offices in Pennsylvania, Ohio, Kentucky and Tennessee.

    Business Details

    This is a multi-location business.

    Find a Location

    First National Bank of PA has 214 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • First National Bank of PA

        12 Federal Street Pittsburgh, PA 15212

      • First National Bank of PA

        103 N Jefferson St P.o. Box 549 New Castle, PA 16101-3904

      • First National Bank of PA

        118 N Franklin St PO Box 332 Titusville, PA 16354-1761

      • First National Bank of PA

        118 S Center Ave PO Box 1205 Somerset, PA 15501-2055

      • First National Bank of PA

        156 S Broad St PO Box 8 Grove City, PA 16127-1523

      Headquarters
      12 Federal Street, Pittsburgh, PA 15212
      BBB File Opened:
      1/1/1984
      Years in Business:
      160
      Business Started:
      1/1/1864
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 0175 for this business, issued by Pennsylvania Department of Banking and Securities

      These agencies may include:

      Pennsylvania Department of Banking and Securities

      17 N Second Street, Suite 1300

      Harrisburg PA 17101

      (800) 722-2657

      Fax: (717) 7878773

      http://www.dobs.pa.gov

      Type of Entity:
      Corporation
      Alternate Business Name
      • F.N.B. Corporation
      • First National Trust Company
      • First National Investment Services Company, LLC
      • F.N.B. Investment Advisors, Inc.
      • First National Insurance Agency
      Related Businesses
      Business Management
      • Mr. Vincent J. Delie, Jr.
      • Ms. Heather R Gold, Customer Feedback Administrator
      • Ms. Kimberly Campbell, Customer Feedback Administrator
      Contact Information

      Principal

      • Mr. Vincent J. Delie, Jr.

      Customer Contact

      • Mr. Matthew Consolo, Assistant Vice President
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      130 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/26/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      When I went to close my account today, they told me I had been penalized since Jan 03, 2023 for a dormant account fee. I've checked my emails and never received and contact via phone or postal email that this charge had been going on. I went to close my account 3 weeks ago, and they told me I couldn't because it was dormant.
      Read More

      Customer Reviews

      55 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Thomas G

      1 star

      06/20/2024

      I have IRA's and Roth's with them and trying to move it to make more interest and they are making it next to impossible to move to another investment firm.

      First National Bank of PA Response

      06/21/2024

      Dear **. *******, At First National Bank of Pennsylvania (FNB), we believe that feedback from our customers helps us provide better service in the future. Therefore, we wanted to take the time to discuss the customer review you submitted with the Better Business Bureau on April 12, 2024. We would encourage you to contact FNB by visiting one of our local branches, calling our Contact Center at ************, or writing to our Customer Feedback team at: Customer Feedback First National Bank of Pennsylvania ***** *** *** ********** *** *********** ** **********. We look forward to the opportunity to assist you. Sincerely, First National Bank

      Local BBB

      Better Business Bureau of Western Pennsylvania

      BBB Reports On

      BBB reports on known marketplace practices.

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