Customer ReviewsforDorrance Publishing Company Inc
163 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from james h
5 stars07/06/2024
I am extremely pleased with the high-quality work and service provided by Dorrance Publishing. The contract was clear and with enough detail. I felt their focus was on publishing my book, not selling additional services. Communication was proactive and continual throughout the 10-month process. I feel that Dorrance delivered exactly what they said they would.Review from Michael A
4 stars07/04/2024
M.L, ******** I chose Dorrance Publishing, after a long search. They did a good job, although, I had to correct their Electronic Editor several times. I have sold several books on my own and received at least one five star rating for the science facts built into the story.The book's publishing was expensive, but what is your dream worth?Review from Sapna S
5 stars07/01/2024
This is my first time publishing my book and so grateful for Dorrance Publishing being part of my writing journey. They provided excellent, quality and extraordinary service. Each step of the way it was an easy process with Dorrance. I was impressed with how efficient they were in production and creation. I love that they listen to my ideas and respect my wishes to create the interior and the cover page. Loved that they always respond back to my emails immediately. It's been such a positive, and exciting experience with Dorrance. I am already writing my second book, and in a heartbeat I choose Dorrance to be my publisher once again! They truly made my dreams come true and truly recommend for anyone who is a writer and wants to Publish, to consider working with Dorrance Publishing. They are the Best!Review from Linda F
1 star06/20/2024
This was the worst experience. My book was published, and it was riddled with errors after many edits. The book was printed, and I had six clients order from the Dorrance Bookstore. Each one responded to me that the book had repeated chapters and sentences. One of my clients received a book and it was my cover, but not my book inside. I have been humiliated and it made me look like a fool. The errors throughout the book were not my errors. I felt I should be compensated for the horrible service by getting back some of what I paid for this published book. It had to be pulled from the market and re-edited again. I started this process in 2022 and it's now its finally on the market. As soon as it's released, you are on your own. They will not compensate me for anything. It was an embarrassing and very expensive lesson. Do not use this company if you are wanting to publish your book. They are horrific.Review from Chase R
1 star06/17/2024
Dorrance Publishing, does not return voicemails, NOR emails! Always an excuse as to why the book has not yet been completed. Waiting for the front cover they say, however it was sent months ago, then radio silence!However Dorrance will be happy to respond to the Better Business REVIEW! Funny that!$4500 down the drain! Incompetent company, literally they go through employees like crazy, which should tell you a lot.And I do not believe that the positive feedbacks on this site are in fact 100% clients!!Dorrance Publishing Company Inc Response
06/28/2024
Your Project Manager communicated with you on 6/11 and 6/19 to remind you what materials we are waiting from you to be able to move forward with your project. The reviews on the BBB are absolutely from our real clients, and we are sorry to hear that you do not feel you have had the same positive experience as our many happy clients. Your project manager will keep working with you to get your project back on track.Review from Sylvester P
5 stars06/17/2024
During the first part of my professional career, I worked in the Printing and Publishing Industry, focusing on Quality Improvement and Quality Service. I found Dorrance Publishing to be outstanding in customer service and production quality. I am grateful for their help in making my dreams for this book come true. If you are looking to get your work published, I highly recommend Dorrance Publishing. I am currently working on my second book, and based on my experience with Dorrance, they will be my publisher again.Dorrance Publishing Company Inc Response
06/24/2024
Thank you for your kind words. It was a pleasure working with you on your book!Dorrance Publishing Company Inc Response
06/28/2024
Thank you for your kind words. We were happy to help make your publishing dream come true!Review from m.e. n
5 stars06/14/2024
It took me a long time to decide what company to hire to help me publish *** *** ****** *** * ***** ****** I'm so glad I picked Dorrance. They were great to work with! They were very helpful with every step of publishing my book and I am excited to see how well their promotional services work for me!Dorrance Publishing Company Inc Response
06/28/2024
We are glad you picked us, too! Dorrance is honored to help with the publication of your book.Review from Wendy C
5 stars06/06/2024
Having been in business for 100 years I knew Dorrance Publishing must be doing something right. So when I decided to publish my book ****** and ****** I went with the tried and true and was not disappointed. The cost was very reasonable, the payments were affordable and the staff was very helpful and professional every step of the way. I am very happy with the end result. Dorrance Publishing has withstood the test of time for a very good reason!Dorrance Publishing Company Inc Response
06/28/2024
Thank you for sharing your experience! It was a pleasure working with you on your book.Review from Jorge F
5 stars06/02/2024
Great publishing experience! This was my first time publishing and they made it a very easy to follow process, never leaving any question unanswered. Every step of the way was exciting and when the book was finally published and I got my author copy, it was an amazing feeling no words can ever described. I am forever grateful and looking forward to continue working with them with my next book and beyond. Thank you Dorrance.Dorrance Publishing Company Inc Response
06/05/2024
Glad to hear you enjoyed your publishing experience! It was a pleasure working on your project.Review from Abraham L
5 stars05/28/2024
My time working with Dorrance Publishing on my book *** ** ****** *** ********* ***** in Your Home, has been an incredible journey. Their guidance and timely support made the whole process so effortless and seamless. They always knew what I needed and were ready to help me reach my goal. in many instances. A person from the company would reach out and give me the progress of my book from time to time. This made it so easy for me to know the progress that we were making and to follow and come up with what I needed to add for them to finish my book for me. Now that the book is ready, I am very glad that I signed up to work with Dorrance Publishing, I couldnt have chosen a better Publishing house than this. I had a wonderful project manager, *****, and others who were there for me throughout the process. Even at this point, I have an advertising agent who is working with me from the company. I received copies of my book just last week and Im so glad it looks perfect. Great cover design, beautiful interior, and everything just as I expected it to be. This is indeed what I signed up for and even more. Thank you, Dorrance, for really following up on your word and delivering more than you promised.Dorrance Publishing Company Inc Response
05/29/2024
Thank you for your kind words! We're so happy you have been pleased with your Dorrance experience. It has been a pleasure working with you.
Customer Review Rating
Average of 163 Customer Reviews
Contact Information
585 Alpha Dr Ste 103
Pittsburgh, PA 15238-2911
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