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          Find a Location

          T W C Wig Co has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • T W C Wig Co

              Pittsburgh, PA 15241-0950

            • T W C Wig Co

              1391 Mclaughlin Run Rd Pittsburgh, PA 15241-3101

            • T W C Wig Co

              1387 Mclaughlin Run Rd Pittsburgh, PA 15241-3101

            • T W C Wig Co

              14865 W. 105th Terr., KS Lenexa, KS 66215

            Business ProfileT W C Wig Co

            Wigs
            Multi Location Business

            Contact Information

            Pittsburgh, PA 15241-0950

            Visit Website
            (800) 245-6288

            Customer Reviews

            1/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            T W C Wig Co has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • T W C Wig Co

                Pittsburgh, PA 15241-0950

              • T W C Wig Co

                1391 Mclaughlin Run Rd Pittsburgh, PA 15241-3101

              • T W C Wig Co

                1387 Mclaughlin Run Rd Pittsburgh, PA 15241-3101

              • T W C Wig Co

                14865 W. 105th Terr., KS Lenexa, KS 66215

              Location of This Business
              Pittsburgh, PA 15241-0950
              BBB File Opened:
              3/29/2001
              Alternate Business Name
              • Vincent James Company
              • TWC Wig Co
              • TWC The Wig Co
              • The Wig Company
              Additional Contact Information

              Fax Numbers

              • (412) 257-8181
                Primary Fax
              Read More Business Details and See Alerts

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/27/2023

              Complaint Type:
              Product Issues
              Status:
              Answered
              They sent me a completely wrong color. Now they want me to pay $9.95 to return it. If I exchange it and they send me the wrong color again, why, that will be another $9.95... and on and on. Why do I have to pay extra for THEIR mistake?
              Read More
              Read 2 More Complaints

              Customer Reviews

              5 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              B L H

              06/30/2024

              since the company sold it has gone downhill wigs very poor quality customer service don't care i shopped 33 years when ***** and ***** owned it and stopped 1 year ago because of the poor quality and bad customer service charging for orders that were not received I would not recommend this company anymore some of the wigs have been in stock since 1991 perhaps why they stretch out so fast shady company now STAY CLEAR ~!!!!!!

              T W C Wig Co Response

              07/03/2024

              Dear *********************,HairUWear, **** (been in business for 56 years) purchased the assets of The Wig Company in May of 2019. All of the premium brands (***********************, *****************, Hairdo, Him, Kidz, and POP) that The Wig Company sold before May of 2019 all came from HairUWear, **** as we are the Distributor of those brands. I regret that we have let you down, as our customers are our biggest asset. I will do additional training with the customer service team to make sure they are giving the best customer service possible.
              Read 4 More Customer Reviews

              Local BBB

              Better Business Bureau of Western Pennsylvania

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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