Business ProfileforJohn Kennedy Dealerships

Purchased a vehicle that can harm me and my family. This truck was sold to me with no power steering fluid. The service department told me it didn’t require it. All along it needed power steering fluid. They said my truck was electrical. Called approximately 50 times within the last month and a half trying to get the issue resolved. I went up there to tell them about the noise and how I can’t control the vehicle. This issue still remained. I called again and again no one ever calls me back. So they don’t care about my safety. Which is typical when buying a used vehicle. But at least they could have said no they wasn’t fixing it or no it’s your responsibility from our mistakes. They coulda said anything so I would have known how to deal with it. This is an issue that is life threatening and the dealer the bosses could have said something. No responses on several occasions of me calling. The ***** dealer told me that my truck is not electric that it does require power steering fluid. They ask who told me that I said the John Kennedy **** dealer. And they said they didn’t tell me the truth and that’s why you have a bad pump or leak. This is not fair they could have at least said something to help me out. They also said they would take care of it. That was and is a lie because I called and tried to avoid these kinds of things. Now what am I suppose to do? I actually called today, and of course no one called me back. So basically this is how it has to be done. This is not how you conduct business or how you treat your customers. This is a serious matter that will be addressed one way or another. Because now I have to risk my life all because of lack of communication and service. This truck payment is 530 dollars a month how can I get the car done too after having it for two going on three months. They laughed at me was talking about me when I went up there and something has to be done about this. Today was the last time I am calling them.