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Find a Location

Reading Eagle Company has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Reading Eagle Company

      345 Penn St Reading, PA 19601-4029

    • Reading Eagle Company

      PO Box 582 Reading, PA 19603-0582

    Business ProfileforReading Eagle Company

    Newspaper
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.8/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    26 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Reading Eagle Company has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Reading Eagle Company

        345 Penn St Reading, PA 19601-4029

      • Reading Eagle Company

        PO Box 582 Reading, PA 19603-0582

      Location of This Business
      345 Penn St, Reading, PA 19601-4029
      BBB File Opened:
      6/1/1987
      Years in Business:
      156
      Business Started:
      1/1/1868
      Business Incorporated:
      11/17/1904
      Type of Entity:
      Corporation
      Business Management
      • Mr. William Flippin, President
      Contact Information

      Principal

      • Mr. William Flippin, President

      Customer Contact

      • Mr. William Flippin, President
      Additional Contact Information

      Fax Numbers

      • (610) 478-4811
        Other Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      26 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/01/2023

      Complaint Type:
      Delivery Issues
      Status:
      Unanswered
      Have been paid subscribers for over 20 years of the Reading Eagle newspaper.. Over the past few years. we have had numerous problems with our delivery of the paper. I have contacted the customer service number and voiced my concern and sometimes we would receive a redelivery or credit. Now they will no longer guarantee a redelivery. i am told they will request a redelivery and send a message via computer to the district manager. and delivery manager to help resolve the problem. Nothing has been resolved! I have also requested a follow up call from the District manager to no avail.Supervisor of customer service will not give me a name or number of someone else above him to voice my concerns. Do not know where else to turn for help with our issue.Thank you,**************

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kerry

      1 star

      10/25/2022

      was getting 7 day paper for over 40 years. carriers where all great. but this new company is running the business into ground, from all the reviews i'm seeing. i received my normal bill, paid it along with a note to cancel my subscription. paper was still being delivered, received 2 more bills sent each back with only a note to cancel my subscription, no response from them, paper still being delivered. 10/11/22 called customer service was transferred to accounts receivable [S], explained this to him, he said they don't except cancelations that way, must call by phone, ok. cancel weekly & just give my Sundays, ok with both of us. he said bill would be $82.36,OK SEND ME THE BILL. 10/18/22 I get a call from someone else saying I'm past-do for $90.?? told him my bill is $82.36 per [S] this person said he sees that & if I pay it right away he can give me a deal. I told him I'll pay it when I see a bill. 10/25/22 still NO bill. DON'T DO BUSINESS WITH A COMPANY LIKE THIS WITH A CARD, I'm glad I don't.

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