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Find a Location

U-Relax Moving Co has 1 locations, listed below.

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    Business ProfileforU-Relax Moving Co

    Moving Companies
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.85/5stars

    Average of 26 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/12/2022

    Years in Business: 4

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    145 Weldon Dr, York, PA 17404-5061
    BBB File Opened:
    7/21/2022
    Years in Business:
    4
    Business Started:
    10/29/2019
    Business Incorporated:
    10/29/2019
    Accredited Since:
    9/12/2022
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of DOT#3911454 for this business, issued by U.S. Department of Transportation (DOT)-Federal

    These agencies may include:

    U.S. Department of Transportation (DOT)-Federal

    1200 New Jersey Avenue, S.E.

    Washington DC 20590

    (202) 366-9805

    http://www.fmcsa.dot.gov

    BBB records show a license number of Utility Code: 8925359 for this business, issued by Public Utility Commission (PUC)-PA

    These agencies may include:

    Public Utility Commission (PUC)-PA

    Keystone Bldg., 400 North Street

    Harrisburg PA 17120

    (717) 783-7349

    Fax: (717) 7875813

    http://www.puc.state.pa.us

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • U-Relax Moving Co LLC
    Business Management
    • Mr. Jared Fetrow, Owner
    Contact Information

    Principal

    • Mr. Jared Fetrow, Owner

    Customer Contact

    • Mr. Jared Fetrow, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/28/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I hired the company for moving services. First of all, during the moving process they were reckless with the furniture, didn't take the legs off or disassembled some parts as they initially said, didn't wrap in foil any furniture for safe transportation, they only had some blankets in the truck they used for some items and they only took the legs off a dining room table that was too heavy. When unloading the truck at the new moving location, they were in such a rush to leave, threw boxes everywhere the house even though they were labeled with the exact floor/room where they belonged. They reassembled the dining room table legs, and it was too wobbly, I had to turn them from the door as they were ready to walk out and ask them to tighten the legs back on. One of the guys comment was " I will squeeze a 5 star out of here, watch", disrespectful attitude all throughout the process. Couple of days later when I finally made my way into the office where the desk was supposed to go, through the pile of boxes ..I have noticed that the left leg was broken and not standing straight. When I looked underneath, I saw that the leg snapped out from the wood and the metal screws came off, destroying the wood underneath the desk, also the desk drawers didn't open and close as they were before. Side note: the desk was purchased brand new from a furniture store and the store came to put it together at the old place, still under warranty at the moving out day. I contacted the moving company, ***..the owner I am assuming asked me a lot of questions to where was the desk purchased from, was it from Amazon etc etc. Couple of days after, and after he kept delaying in giving me an answer whether he could stop by to look at the desk, I contacted the store I purchased it from, they came and assessed the desk, stating that since it has been moved and the legs weren't taken off..they can't fix it. Finally today *** from u relax moving company came, and said "I am not paying **** for the desk". It is ply wood and the warranty doesn't cover it.
    Read More

    Customer Reviews

    26 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sue R

    5 stars

    07/12/2024

    My move was quick, easy and professional. Thanks to U Relax Moving.

    U-Relax Moving Co Response

    07/13/2024

    Thank you very much for your trust on us to oversee your moving day experience! We absolutely appreciate it!

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