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            Business ProfileBMW of Newport

            New Car Dealers

            Additional business information

            See all additional business information

            Contact Information

            1215 W Main Rd

            Middletown, RI 02842-6333

            Visit Website
            (877) 861-5607

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Years in Business: 11

            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            1215 W Main Rd, Middletown, RI 02842-6333
            BBB File Opened:
            9/1/2022
            Years in Business:
            11
            Business Started:
            9/26/2012
            Business Incorporated:
            9/26/2012
            Type of Entity:
            Corporation
            Number of Employees:
            26
            Alternate Business Name
            • BMW of Newport a Grieco Family Company
            Business Management
            • Mr. Mark Grenga, General Manager
            • Ms. Mary Anne Horsman, Administrator
            Contact Information

            Principal

            • Mr. Mark Grenga, General Manager

            Customer Contact

            • Mr. Mark Grenga, General Manager
            • Ms. Mary Anne Horsman, Administrator
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Website Addresses

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            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/21/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I purchased from BMW of Newport ************, a 2018 Porsche panamara on October 18th 2023. On November 2nd 2023 one of the lights came on on the dash and I ended up having the car towed back to the *** dealer. They they gave us a loaner and were supposedly working on the problem then they said that the problem couldn't be fixed by them and they had to send it to the Porsche dealership which they did. The Porsche dealership said that it was a part so we were waiting for parts and then they said they had to call in somebody special to come and fix it because they didn't know what it was, this went on for a while. We were checking on the car frequently. Bottom line apparently the vehicle has been fixed by Porsche and they have sent the bill to ***. *** is not responding. I just want *** to take the vehicle back and I want them to pay my loan off because I've been paying on a car that I'm not even driving since November. I have lost all trust for both dealerships at this point and do not believe anything that they say.
            Read More
            Read 4 More Complaints

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            sarkhan w

            01/18/2024

            They wouldn't return the car next day !! never registered never got insurance, they want take car back
            Read 3 More Customer Reviews

            Local BBB

            Better Business Bureau in Eastern MA, ME, RI & VT

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            BBB Reports On

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