Shipping Room Supplies
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/31/2025
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
My father went to my dorm in ******* because I decided to transfer schools so I needed to ship all my belongings to ************. When it arrived, I noticed a lot of items were missing from one of the nearly empty boxes. Come to find out after calling ***, they repackaged my things at the ******* location. Below is the list of what is missing off the top of my head. **** ******* makeup bag- $50 Bag was full off makeup, value around 500 Hey dudes missing left shoe - $60 Rare beauty powder - $32 Dove deodorant - $5 Dove spray deodorant- $5 Candle gift from brother - $10 Shoe rack - $15 Hair straightener - $50 Hair thermal brush - $50 Hair curler wand - $40 Feel the love candle from ****** and ***** - $25 First aid beauty moisturizer - $38 Trader Joes cleansing pads - $10 Vitamin and sea serum - $11 Vitamin and sea serum - $11 Black long sleeve garage shirt - $30 nexxus humidity spray - $20 Strictly curls - $10 Not your mothers mousse- $10 Its a 10 hair spray - $20 Olaplex hair oil - $30 Sol de janerio 62 perfume - $38 Sol de janerio 40 perfume - $38 Sol de janerio 68 perfume - $38 Sol de janerio 87 perfume - $38 Being frenshe perfume - $15 Being frenshe perfume - $15 Victorias Secret bare vanilla - $15 Victorias Secret night glow vanilla - $15 Victorias Secret bombshell isle - $60 Bath and body works vanilla body butter - $20 Sol de janerio 62 lotion - $48 Sol de janerio 68 lotion - $48 Loving tan 2 hr express tan - $40 Loving tan 2 hr express tan - $60 Loving tan 2 hr express tan - $60 St tropex self tan - $50 Bondi sands self tan - $30 Coco and Eve tan - $35 The face ****** - $50 Tanologist face ****** - $10 Rescue patches the good patch - $22 Bath and body works room spray - $8 Walmart room spray -$5 ***** pre workout packets - $14 There is more to the story but I dont have much space. They have been neglectful.They sent a man to my house and he tried taking away the rest of the items and box. This is a crime and whoever boxed it should be fired.
Business response
02/03/2025
Hello,
We are a third-party UPS Store franchise located at ***********************************. This complaint is not for our store. We checked our records and do not have a customer (********* *****) in our shipping database.
********* might be trying to do a BBB claim with ********************* (***) directly. *** in ******* is located at *******************************. *** phone number is ************.
Please remove this claim from our records. Again, we are not the intended recipient.
Warm regards
The UPS Store
****************
*******, RI 02889
************
Initial Complaint
12/24/2022
- Complaint Type:
- Delivery Issues
- Status:
- Answered
I have another shipment that doesnt make any movement once it hits the *********** location. It seems to be your drivers are stealing packages and I refuse to wait until 12/30 to file a claim for another lost package. This is the second package that is potentially lost/stolen and I need up dates on my shipment 1Z1ER5530356923339 This is the previous package that was lost/stolen by *** 1Z1ER5530357795039Business response
12/27/2022
This complaint is for thew wrong business. It is intended for *** because it is in relation to a *** delivery issue. We are The UPS Store, a retail franchise located in ******* **. We are an independent business and are not part of the *** logistics company.
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