Business ProfileforCVS Caremark

CVS and CVS Caremark are one of the worst pharmacies I've ever encountered and the bar is SO LOW it's surprising to even say that. I've been using Caremark for a while because I was living far from most physical pharmacies and the mail order prescriptions were the only way to get my adhd medications during the shortage. For about a year they worked pretty seamlessly and I got my medications. When I moved recently, they randomly just wouldn't fill my prescription because they needed to confirm my address (which is fine, but when they called they called saying there was an issue with the prescription so I contacted my doctor to have them contact cvs, they never once said I needed to call back to verify my address). Now my prescription is a new one and I can't even see it in my caremark login, they're also telling me I need to update my insurance but there is no place to do that on the website so I call and the phone doesn't ring it's just dead silent. I have had major issues with the physical locations of CVS as well, when they had a pharmacist shortage and just didn't fill everyone's prescriptions for 2-3 weeks and also didn't pick up the phones for that time period either. I did report them to the board and the board did an investigation but a big company like this probably just got a slap on the wrist. Many people are taking life saving medications and this is extremely irresponsible and unethical behavior from a pharmacy.