Business ProfileforButler Chrysler Dodge Jeep, LLC.

On October 14 I purchased a car from the ******** ****** jeep dealership upon delivery, I noticed a chip in the paint on the rear quarter panel. I told the delivery gentleman that I would not except delivery unless they plan to do something about it. He called the salesman. **** *** **** assured me that the dealership would take care of it on the 18th. My car started on fire, I was forced by the Chrysler corporation to take the car back despite the fact that they said that they couldn’t tell if it was an internal or external fire leaving my safety in Jeopardy!. I have contacted Mr. ****** who is the GM of the Butler dealership who has said from the very beginning on the 18th that he would make sure everything was right and then he would take care of me throughout this process he has refused to return phone calls he has not kept his word he left me stranded for almost 10 days with no vehicle he finally on the 26th said that I could get out a rental car for up to $50 which, of course at today’s market you can’t do he has yet to reimburse me for the $600 of the worth of a rental and has yet to fix my paint. I have been in contact with him and the corporate office and nobody is returning any phone calls. The chip in the paint is notated on my ownership paperwork that the dealership has and there’s pictures that Mr. **** has and I still have the email that Mr. ***** said he was going to cover my rental that he has not. I was always promised by Mr. ***** that I was always going to be made whole, but from what it looks like he continues to lie and does poor business .